Wholesale Stores in Toms River, NJ

“BJ's tire service in Toms River is great. Special shout-out to Pat who helped me through warranty issues. He was patient and knowledgeable and helped me save some money in the process. Get more people like him! I will continue to buy tires from BJ's. They stand behind their products!”

“I canNOT say enough about the excellent customer service by the Toms River tire shop Manager, 'Pat'!I had 4 new tires installed @ the Manahawkin site during the Fall of 2020. I had a flat tire this week (Sept. of 2023). The tire could not be salvaged. I went to the TR site & Pat advised that the wrong tires had been put on my car back in 2020! Both the size AND load rating were incorrect. I went to Manahawkin where they disagreed & could only offer to order the same tire to replace the flat, OR install a similar size tire (different brand & tread). I opted neither & went back to the TR site. A polite young man told me he could not order a replacement tire because it was the incorrect tire, & asked if I could return the next day to speak with Pat again. When I returned & spoke with Pat, he immediately called a supervisor in Manahawkin to explain the scenario of this liability matter. That gentleman called Pat back after conferring with his 'report to' person. The bottom line was that because of Pat's strong advocacy, I am now the recipient of four NEW tires which are the correct size/load for my car. Not only that, but I didn't need to drive back to Manahawkin on the 'donut' spare in the nonstop rain. Pat was able to have the tires put on 'on the spot' in the TR site. He handled all of the paperwork for the insurance claim aspect of the situation as I will be reimbursed for the cost of the new set of tires. In this day & age, it was SO refreshing to actually have such great customer service from an obviously experienced & very pleasant manager.Thank you Pat! You're my 'hero of the day'!”

“They are very accommodating ,their employees are well informed and eager to help you find what you need! As I am an elder sometimes going up and down rows of products is hard for me to do. I have been there twice this week and am now totally ready for my Christmas celebration with my family! Merry Christmas to all?”