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February 2024 by Patrice N.
Stay away from this disaster ! Five attendants not one can be bothered with helping people . Trying to act busy cleaning off rubber bands from a multi purpose desk ... meanwhile people are waiting to get on with their day . For four years I've been enduring this complete and utter disgrace of a business . Having your hair colored to look like a damn Disney villain with the name tag Cruella should have been an inclination to run out the door . The yawning gothic girl ... the moody attitudes are disgraceful . I've walked out a multitude of times . It's sad knowing there are people in the world supposed to be in customer service and are horrendous all the way around ! Corporate needs to fire them all .... Shut the doors already ! Stay away !!!!
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February 2024 by Richard Lally
The staff at Vision Works were quick, efficient and professional. Very pleased with the experience
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February 2024 by Vivian McCann
Dr. Saw retinal tear in right eye and advised me to see retinal specialist immediately.
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February 2024 by Joanne
The dr was nice enough but the optical staff was completely uninterested in helping me afterwards. I ended up with floaters the same night as my examine due to damage to the "gel" stuff in front of the retina being pulled away. Coincidence?
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February 2024 by Roseann Heckel
It’s been over a year but when I was there everyone was great kind and caring to me, however I was shocked at the price for lenses and glasses but I have new insurance that covers a major portion, so I’ll be pleased to go back!
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February 2024 by Kathy Lewk
I like going to Visionworks for my eye exams & glasses. They have a wild variety of frames & I get the best benefits from my insurance plan. The people are nice but their computer software is very very very slow which makes your time spent there longer than necessary. ?
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February 2024 by Holly Stiener
This is a much better location than the one in Brick. The doctor is really knowledgeable about contacts and takes his time to make sure the prescription is perfect. The staff, overall, are friendly and reliable.
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February 2024 by Annette Dentato
Listened to what I needed very knowledgeable staff
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January 2024 by TRESY THOMAS
I yet have to experience a stress free transaction at visionworks Toms River. I go there only because the insurance makes me. Management and staff should be very ashamed of themselves for the very poor customer service they provideOptometrists were great but staff and purchases were not pleasant at all.
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January 2024 by Juan A.
This place is impossible to reach. Try calling them and all listed numbers go into a call center. You will never be able to check on your order since the call center will not be able to reach the store level.
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January 2024 by Jacquelynn Soto
The employees never greet you when you walk in, they treat you as an inconvenience and are extremely rude! Every time we have been there
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January 2024 by Anthony Mezera
I recently had the pleasure of being assisted by JoAnn at Visionworks, and I must say, her exceptional service and expertise truly made a world of difference. I needed new lenses for my beloved Alexa gen 3 frames, and JoAnn went above and beyond to ensure that I found the perfect lenses. Her thorough knowledge of the products and genuine willingness to help made the entire process seamless and enjoyable. JoAnn's friendly demeanor and dedication to customer satisfaction are a testament to the outstanding service at Visionworks. I highly recommend seeking out JoAnn for any eyewear needs - her expertise and warmth are truly invaluable.
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January 2024 by Greg Mezera
Joanne was amazing with her service. This store has always been great with their service to us.
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January 2024 by Jim Carlucci
The experience my wife and I had with Vision works and particularly their staff was exceptional. Joann was extremely helpful and a wonderful person who provided extraordinary customer service. Would go there again and would highly recommend Joann.
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January 2024 by Pete Varacalli
3months ago I bought new frames for my glasses I've been back 3vtimes because the screws keep comin out now my lens fell out while wearing the screws are never out in right now I stepped on lens who's gonna pay for a new lens I ain't paying for it vision works ripped me off for 200 dollars been there 3 times I want new lenses and I ain't pay in for it if u don't fix them u will be harin from my lawyer
