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April 2024 by Tamara Weiss
This summer we spent over $6,000 on a living room set. Way over priced furniture that comes from Vietnam. The people were extremely happy and helpful to us. Once they got their money they were the rudest people I’d ever met. The furniture did come in earlier than they expected which was a plus. The couch, love seat and recliner were hard as a rock. I don’t even use them because I have a bad back and it hurts to sit on them all. The furniture in the showroom were not like that. We have them for sale and no one likes them as well. My husband and I are very displeased. What happened to the customer is always right? We spend that kind of money and it’s not what we wanted, they wouldn’t even try to help us they just kept blowing us off. Please do not shop here and buy elsewhere. Totally unacceptable.
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March 2024 by Angela Petti
If I could give zero stars I would but then I wouldn't get to write a review. Not a good place to shop. All they are worried about is sales.. very bad experience. . When I first called I was told I had to get a new bed frame because I was getting a new headboard. When I called back I got a person that was told it wasn't necessary. Then I get an email asking me about my experience.. I poured my heart out in the email and I never even gotten a reply. They sold me a queen headboard for a full size bed and said it would be fine. I can't get the headboard to stop shaking. Even the delivery men said they shouldn't be selling it like this. Very disappointing.... My sister shopped with me. The order is actually under her name Judi Pais and she's also very upset. ?
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January 2024 by B
A good place with many coastal items. I went into my lamp no one approached me, and the man who was there seemed annoyed when I asked him to plug it in to see what it looked like. I have shop there for two decades and it is not to seaside furniture I knew. Many items do not even have prices. Am I supposed to carry a piece of furniture to a scanner? All in all good merchandise but highly overpriced.
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August 2023 by R. Beaton
Great place to purchased handmade hard wood furniture. Business is family owned for over 81 years. Everything is high quality + and the staff was very helpful.
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August 2023 by Cheryl Malfi
I ordered a pub table and 2 chairs. Should have been delivered. When we discovered we had to sell the beach house we called and asked to cancel and receive a refund. They said no even though a delivery wasn’t even in the near future. I called several times to explain the situation. Now, the set is ready for delivery but there is no home to deliver it to. We have to rent a van, drive to NJ, pick it up and rent a storage space all because Seaside wouldn’t let us cancel even though I called back in June.
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August 2023 by Ron Beaton
What a wonderful store. Family owned for 80 years. Top quality furniture.
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June 2023 by lisa K
Love my kitchen table and chairs. Brady is so helpful and pleasant.
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May 2023 by Adam Berkowitz
Great family run furniture store that delivers. I've tried others, and they fell short. Bad second party delivery people and poor quality furniture made me turn to a family run business for over 80 years.
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December 2022 by Ed K.
My wife and I were very pleased with the overall experience using Seaside Furniture for the first time. We were in the market for a sectional and a dining room set. Brady, our salesman at the Toms River location was most helpful and took time to explain details that helped us find exactly what were were looking for. The delivery process and smooth and professional. We had one minor issue with a chair that was rectified immediately by the customer service rep, Karen, with one phone call. We will not hesitate to use them again.
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September 2022 by Mr. Corydora
This store is a mess weeds all over there property. For what they charge store should be prestine.*these photos are from today, 8/31 if you get a landscape every week I think it's time for a new landscaper.
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September 2022 by Alex Whiteside
Furniture is good, but what good is a bedroom set in my livingroom. Delivery men told us the furniture couldnt be brought upstairs. Heck, they even wanted to dump the stuff in the garage. Kinda wonder what delivery charge was for. Store completely non responsive about issue.
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July 2022 by jordanj08724
Great customer service while you are in store and awesome quality furniture. I have ordered a custom sectional we were originally told would take no longer than 12 weeks but took 7 months. We understood given Covid. We love the sectional and we decided to order a matching chair. We ordered the chair in December 2021. I hadn’t heard anything from the store and called for an update late June and the chair was in the warehouse. I picked it up 2 days later and the label said it was delivered 3/11/22 but we never received a call to pick it up. Disappointed they never called and told us our order was ready for pickup. Hesitant to make future purchases.
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June 2022 by Brian LaRue
I can't say enough about this place! The selection is awesome and the low-pressure sales environment is great, but the service is second-to-none. Even with supply chain issues and inflation going crazy, we were able to furnish our shore house with the highest quality outdoor furniture out there! It took a long time, which they told us when we ordered, but when push came to shove they made miracles happen to be sure we were all set by Memorial Day. Highly recommend!
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June 2022 by Roseann Peluso
So disappointing. I spent weeks researching and working with the saleslady at Seaside Furniture in Toms River to select and purchase a sofa. We discussed that it comes as a recliner (electrical recliner)and I stated that I want that feature (recliner on both ends). My husband and my friend and her husband (total of 4 adults) was with me and we all agreed that the extra $600 for the recliner feature would be worth it. She wrote up the paper work, I signed it and provided my 50% deposit in August 2021. The sofa was delivered 2 weeks ago (May 2022) and it's not a recliner! I paid a lot of money for an electrician to come to my house and put an electric outlet in the floor so that it would be ready for when the sofa arrived. I called the store right away and was told there's nothing they can do b/c the order was not written up as a recliner. I got what I signed for. No apology, no follow up. I had to go to the store in person to get an explanation and once again, I was told nothing they can do. Barely acknowledged that it was a mistake in the custom order write up and barely got an apology for the mistake. I've bought 3 rooms of furniture at this store and just expected to be treated better and offered some options to make the situation better.
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March 2022 by Marisa Sarnecki
Our family has been buying from Seaside Furniture for many years. The quality of each piece has been top notch. We are very happy with the customer service and communication regarding timing because of the pandemic has been very helpful. We recently moved into a new house and had a vision for what we wanted. The salesperson was able to take pictures I had and find the items for us at an extremely reasonable price. We will be going back!
