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March 2024 by Roy E. Hudec
Good install and done quickly. They should have asked if I had any discounts. I did and that opportunity is now not available.
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March 2024 by Michele Hanson
John Fitz (01821-140) serviced our car by replacing our windshield. He was very cordial by contacting us ahead of time and giving us a time that he would arrive. He showed up on time, spoke with and explained everything to my husband and did a great job replacing our windshield. Thank you.
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March 2024 by arlene franzke
Great customer service staff!! Fast and efficient tech named Jeff
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March 2024 by Fred Pucylowski
Had a chip that was starting to crack, made an appointment thru my insurance company for the next day and volia, no more crack!
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February 2024 by Virginia Carfello
Safelite Auto Glass is the best place to go to . They fixed my windshield in no time at all. Everything looks as good as new .
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January 2024 by Ryan Degraw
Very accommodating and quick service.
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January 2024 by Kristin McGauley
Had my windshield replaced two months ago and it cracked in the lower corner. I took it in for the warranty and was told it was from another rock and they would not replace it. I accepted that, but now every time there is a hard rain I have an inch of water on my front floor mats. I think the crack and water is because the windshield was not installed properly (water is not coming from the crack, likely the seal). Had they took time two months ago to see why my just installed windshield cracked and honored their warranty I would not be having this water issue. I would not recommend using this Safelite to anyone. Terrible service and do not stand behind their product.
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October 2023 by Truthin love
I haven't heard anything after my warranty appointment. I can not get in touch with them at all. The robo calls hang up on me. They are not taking calls. I would like to find out if the needed parts came in to fix my window. The shop is not the problem. It's the "back office" that is like a wall between the customer and the repair shop. Guess I have to take a drive over there some day. . . . .
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August 2023 by Susan Endres
Had an appointment arranged by our insurance company and was denied service in the shop’s driveway. They “cannot calibrate” our windshield as our van has been “modified”. The manager could have had the grace to come out in person instead of sending a staff member. I’d like my 2 hours back along with gas and tolls.
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August 2023 by Pamela Burdick
DotoTT such damage to my Car door they were unable to put a win.dow in .But they did put a seal over my window. But I must say they where above any service.lhave. Ever received and All your workers where working in over 100:00 degrees where clothes where wet due to the air conditioner had broken down.I hope they get compensated for there bove and behind service.
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August 2023 by Joe Connolly
My tech ( Chris I believe ) was helpful and informative. There was a small issue he made me aware of and we discussed options and resolved it. Process was done in a timely manner
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August 2023 by Kevin J.
Worst customer experience ever with Safelite Toms River. Came out to the house twice once with a broken windshield and the second time with the wrong windshield. Company did not care we were held up for 5 hours on both occasions. There solution was an appointment 7 days later. I would never recommend this location.
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August 2023 by J Backlund
This review is for the replacement of my wife’s 2019 Kia Sportage windshield. The original date they were supposed to come was on a Friday, two weeks ago, they called me that Friday morning to tell me that they “dropped” the windshield and had to reschedule me for the following Friday with $50 off. Today was that Friday and the technician started taking out my wife’s windshield only to realize that the windshield he brought was the same one they dropped and could not once AGAIN repair my wife’s windshield! How do you put a windshield into a vehicle and not check it for damage prior to leaving for your appointments? I will update this review after their third visit as the only reason I’m giving them a third try is the $100 discount they’re giving me. Absolute incompetence!
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August 2023 by M. Krausz
Not fixing properly the new window can Crack after a fue days. So if you want your window should be fixed properly find your self a good place to fix it
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August 2023 by John Holthusen
Jordan of Sfelite make a call at my house and did an excellent job of sealing a chip in my windshield. He was exremely informetive and courteous.