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May 2024 by Windber Brandt
This location never fails to immediately take care of any of my needs.
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April 2024 by D L
Horrible customer service… at the window for 10 minutes and never acknowledged. Push button and got a dirty look. Never good service here no matter what
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April 2024 by M. Cascone
Very nice staff and the store is always stocked.
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February 2024 by Jessica Perlman-Vanderpool
I personally don't care for Rite Aid. Their prices are typically higher and you often have to wait for medicines that you need. Unfortunately a lot of my family use them as it is the closest pharmacy. I have 2 family members waiting for medicine that is on order that's needed. On a good note, I met the first Pharmacist that I liked from there that cared and was knowledgeable. His name was Mel at the Toms River, NJ location and he was so helpful and friendly.
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February 2024 by James Alvich
Great service and very helpful.
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January 2024 by karen korec
RiteAid on Whitesville Rd Toms River is an awesome, friendly store, staff & pharmacy associates are all very polite, sweet and friendly, they go out of their way to show they care. Love this store
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January 2024 by MK NY
This review is regarding the pharmacy. The worst experience I have ever had at any pharmacy I've ever been too. My doctor sent my prescription to this rite aid. The medication was in stock, but the pharmacist refused to honor the prescription. There was nothing wrong or dangerous about the prescription, it was an ordinary medication. The pharmacist was VERY RUDE and didn't care that I needed the medication. The pharmacist refused to explain why I couldn't receive my prescription, I was furious. That is illegal in NJ. I hope someone holds them accountable for how they treat their customers. Justice is in order! I took my business to Walgreens and I'm much happier. Never an issue with walgreens and friendly faces greet you at the counter.
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December 2023 by Kate Clark
16 minutes 25 seconds to wait on the phone. For some of the answer about medication being ready. I never got an answer. I should file a complaint that you keep your customers waiting walking forever
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November 2023 by Alyssa Awad
Debbie has one of the WORST attitudes ever!!!! Refused to take my emailed receipt for a return and said it wasn't valid. Um hello? Your pos system asks if we want our receipt emailed, printed, or none. I wanted my refund back onto my snap card (which was how I originally paid) and told me she didn't like that and didn't like messing with the government but would of have rather me walked out with a $128+ gift card. Who shops at Rite Aid enough to want a gift card for that much? Make it make sense please? I never wanted a gift card or cash back I wanted my refund back onto my original form of payment. She was so rude that I then asked for her name so that I can call corporate on her, her response was "Go ahead it’s my last day anyway". I didn't know that's how we treat customers regardless of what day you're working on? On the other hand Maria and manager James were extremely nice and tried everything they could to try to get the refund back onto my card. I ended up going to the original Rite Aid where I made my purchase and they had zero issues processing my return and refund.
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October 2023 by Mirza Moreta
Rite Aid 220 NJ-70 is bad place, bad service, deceitful. My daughter's doctor prescribed medicine and sent the order directly to this pharmacy. Within two days they called my husband saying the medicine was ready. He lied to us. Every day we went there, a lady said that it wasn't ready yet and that it would be ready later. We came back and nothing. Then they said it would be ready the next day. They lied once again. Then a man told my husband the reality. He said that the truck only takes medicine on Mondays, so he asked to call the next Monday to see if the medicine arrived. I thought it was absurd that they deceived us by telling us to go later, or the next day, since they knew that the medicines only arrived on Mondays. Today I spoke to a lady and she told me that it was ready for me to pick it up. I warned my husband, he went there after work and once again it was their lies. Then I called again and a man said it would be ready tonight. They are playing with us and my daughter's health. I don't accept that.
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October 2023 by Chris Aldrich
Lots of emergency’s in the pharmacy department.This now marks the 3rd time I’ve come here for a RX and see this sign.I get that emergencies happen. But have a back up plan.
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October 2023 by Dachira Sanchez
They never answer the phones, you arrive at the pharmacy and the medicine is not ready, you have to wait and even if you are on time they make you wait until the next day and they don't care that the medication is important and in 2022 I will go pick up the medication that my son takes daily and they gave me a totally different medication...
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September 2023 by Sara Weissman
Impossible to get through to by phone and they are always mad at you when you walk in like your doing something wrong by shopping there it’s very frustrating
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August 2023 by Unboxing Gods
The older lady that works night shift is always very rude and tonight as i typed my rewards phone number at the register, a coupon was printed out, and she very sneakily snatched it out the printer and ripped it up. Very odd. I wasnt in the mood to argue so i just left.
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August 2023 by Town B
The older lady that works night shift is always very rude and tonight as i typed my rewards phone number at the register, a coupon was printed out, and she very sneakily snatched it out the printer and ripped it up. Very odd. I wasnt in the mood to argue so i just left.
