-
April 2024 by Nicole Manisa
Haley was amazing and attentive giving us her opinion and helping us pick out mattresses I highly recommend!!!!
-
April 2024 by Richard Charletta
Meta very kind and helpful no pressure quick and accurate service. I will recommend then without hesitation. Thank you again for such high quality comfortable service !!!!
-
April 2024 by Hay
Absolutely amazing service and competitively priced.
-
April 2024 by Ginny Semp
Great experience today at Mattress Firm! Walked in & found our perfect mattress in less than 5 minutes. You can’t do better than that!
-
April 2024 by William Mamagona
Haley was a great store salesperson! She explained details about the mattresses well. We will definitely recommend this store.
-
April 2024 by Meg Gallagher
Absolutely wonderful experience! Hayley is a definite asset to your company! My customer service experience was awesome! Thank you again Hayley!
-
April 2024 by CAS
Meta was excellent to work with at the store. She was patient and took her time to explain all the differences between mattresses. I was unsure if my captain's bed could support an adjustable base, so I asked if I could go home to check before making a purchase. Unbeknownst to me, her shift had ended, but she kindly offered to stay and wait for my return. Instead of passing me off to another sales representative, she stayed and completed the transaction herself. Her kind demeanor and patience were exceptional and greatly appreciated. Thanks to my experience with her, I will highly recommend your store for its outstanding customer service.
-
April 2024 by Duane Krott
Haley did a phenomenal job explaining all our options and showing us the merchandise definitely recommend her for anybody who comes in the store
-
April 2024 by Surf Lord
Sales associate Michelle was very helpful and friendly. You made a good move in hiring her.
-
April 2024 by Steven Cosentino
Haley was super helpful assist me with getting a warranty on my old mattress and very helpful in purchasing a new one. Very pleasurable experience.
-
April 2024 by Stacey Henderson
This is the third time I have shopped and gotten a mattress from this store. They always listen to my needs and work with me to get the best steel possible.
-
April 2024 by Bonnie Wilson
Very good experience. Looking forward to getting my new mattress
-
March 2024 by Carrie Richter
from the moment we walked in the door we were greeted by Haykey who is very knowledgeable and professional, and made us feel at ease, and helped us find what we wanted Very happy with our choice and we can’t wait for our new bed to be delivered to our new home in South Carolina
-
March 2024 by Geraldine Loughlin
We ordered a mattress online but it was very uncomfortable.requested a comfort return online.So we went to the store on Hooper Ave in Toms River to pick out a new mattress.Michele came over to help us and I explained the situation so she helped us pick out a new mattress and answered all the questions we had.I told her I needed the information for the mattress to e-mail to online.She said let me see if I can do it here and she did.Set up my return and delivery,took my payment for the price difference.She really went above and beyond.So glad I went to that store.Michele really saved me a lot of aggravation with the online process.Great salesperson!!
-
March 2024 by KC91077 _
We were greeted by Michele who walked us through several brands of mattresses and then encouraged us to stretch out to get a personal rating for each. She patiently ran a comparison for the platform base vs. adjustable base, explained how each worked with the height adjustments and the specific mattresses we were considering. There was no pressure to purchase, which is a blessing when you're shopping around, and we scored ourselves new adjustable bases, mattresses and mattress covers which will be delivered shortly. If you're looking to take your time, have all your questions thoughtfully answered, and not feel pressured, ask for Michele at The Mattress Store!
