CVS Health in Toms River aims to make managing your health more convenient with reliable value and assistance when needed. The store is open 7 days a week to provide a range of services - from prescription refills and COVID-19/flu testing to personal care items and healthy snacks. Customers can save time and money by joining the ExtraCare rewards program, taking advantage of weekly deals, or using CVS's online ordering and pickup/delivery options. However, one customer had a frustrating experience at this location due to issues with their transaction and unresponsive management. They praised the kindness and helpfulness of the cashier, Tinasha, who remained professional despite rude behavior from other customers. In contrast, the manager on duty refused to address the problem, causing the customer to miss a family event. This led them to reduce their purchase amount out of principle, though Tinasha's service made it a positive outcome. Other reviews paint a more positive picture, with one customer expressing confidence in switching to this CVS after a pleasant phone interaction to set up their account. Another describes the staff as very friendly, kind and helpful, saying they will continue to patronize this location. A third customer was especially impressed by an older male employee's great attitude and service. Overall, CVS Health in Toms River aims to provide convenient, value-driven healthcare and retail services, though management issues at this specific location have led to some unsatisfactory customer experiences.
I have never had a bad experience at this CVS. Everyone has always been pleasant, knowledgeable, and helpful But it is hard to speak with a human; I blame that on upper management. The pharmacy is grossly understaffed.
May 2024
I was wary based on previous reviews to switch from Rite Aid (because they closed) to here but the person who answered the phone fairly quickly was pleasant and set me up, confirmed everything and helped give me confidence to try them out. So far so good!
April 2024
I go into the store every morning excellent customer service. The staff is very friendly very kind and very helpful. I will continue to do business with this CVS as long as I possibly can in that store goes above and beyond.
