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January 2024 by tavona mack
I love this location. They are kind and it's a family vibe. I drive 30 minutes just to rent from this location cause I know I'm going to be in and out and satisfy
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November 2023 by allan korets
The best place to rent a car , friendly , always have a car available and very affordable, will be using this place all the time
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November 2023 by Lisa Witchey-Poo
Nice, helpful staff, reasonable price, vehicle was as expected and a good ride. You can get discounts if you are a member of certain organizations, like AARP, but you HAVE to book the rental through the nationwide booking phone number to take advantage of them. Also, you have to pay extra when you sign the rental agreement if you want to use many conveniences, including the GPS and other electronic console features.The only other downsides I experienced regard the office: it's tiny and has no chairs or restrooms. You can only fit 1 person at a time behind the counter to book the rentals, so you generally have to wait a bit.
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November 2023 by Cheryl Ambrose
Can’t say enough good things about Avis, Mark and the service they provide on Route 37 in Toms River, NJ. I have used them many times and they never disappoint!!
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November 2023 by Lisa Bissell
Nice, helpful staff, reasonable price, vehicle was as expected and a good ride. You can get discounts if you are a member of certain organizations, like AARP, but you HAVE to book the rental through the nationwide booking phone number to take advantage of them. Also, you have to pay extra when you sign the rental agreement if you want to use many conveniences, including the GPS and other electronic console features.The only other downsides I experienced regard the office: it's tiny and has no chairs or restrooms. You can only fit 1 person at a time behind the counter to book the rentals, so you generally have to wait a bit.
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November 2023 by Michele D'Aries
Great staff at this location! They are always super friendly and helpful when renting. The cars are always clean and I always feel like I’m put in a safe car when renting. Best location I’ve rented from
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November 2023 by Lisa Haggard
Terrible customer service at the Toms River location. The customer service representative there never acknowledged my presence upon entering the building, never said hello, never made eye contact. I felt like I was a bother to this person to be there. Never told me anything about the vehicle and never asked me if I had any questions. Personality of a wet mop! Never again will I use Avis Car Rental!
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October 2023 by April Rohena
From the minute I walked in everybody was very kind and helped me. They put me in an amazing rental car with absolutely no problem. I will definitely be using Avis from now on.
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July 2023 by Joe Gatti
Picked up a car at Newark International Airport. Driving down from there to Seaside Park, the car I got truly was in sad shape. Vibrating, brakes squealing, A/C shot, and fender dented. Total piece of s**t Nissan. Stopped in here and spoke with Umar (Omar). He was beyond accommodating and super cool. Set me up with a new car in 5 minutes, waived the re-fueling fee, and I was on my way. Can't say enough about how great this location was to me. Kudos!
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June 2023 by Ann Murphy
Ordered car by phone, picked up next morning. Little confusion walking back and forth to get car because keys behind counter where you pay and sign, but you need to see person outside near cars. She then has to go back inside where you just were to get keys. Seems like a waste of time. On top of all that they couldn't find keys to car I rented and when the girl came back told me we had to go back inside and get different car. Walked back inside, told the lady what the girl outside said. Then her and another lady started searching for keys. 15 minutes later they were on the key rack but misplaced a few rows higher. The system sort of works but there shouldn't be the need for the customer to keep walking back and forth.
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June 2023 by Bonnie Turner
My experience with this car rental shop was fabulous. The staff was excellent they explained everything in detail I was in and out of there in a few minutes. Upon dropping the car off the young man helped me and he was Pleasant. I thought he would lecturing me because the car got a little dusty but he explained to me that each car was clean and sanitized between rentals .The car ran perfectly I had absolutely no problems and I will be renting every time I come back to Toms River New Jersey.I feel bad I did not catch neither of their names but if I had a business that's who I'd want running it.
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June 2023 by chana waks
Was easy to book online and located in my area. I got an upgrade which was a nice bonus. I was able to extend my rental longer and even return earlier without getting charged for the extra day. Thank you will definitely use again.
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June 2023 by Good Vibes
Great people! They were transparent, fast processing, and flexible. Will definitely be coming back- thank you guys :)
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May 2023 by D Huff Jr
Rented passenger van. Pulled to the right so bad if you let go your going off the road. Rented with bad windshield wipers, tires with leaks and something going on in the front end. Make sure you go for a ride before you have somewhere far to go .
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February 2023 by JoeyD
Many cars there the employees are all very friendly and helpful they try to get your in and out as quickly as possible and if they able to give you a choice of vehicle they do