-
November 2023 by jessica hayden
Let me start by saying I don't leave reviews, but after putting off getting a new phone and transferring my number I finally stopped in and had the pleasure of working with Bri. I can not say enough good things. They were patient & kind. Not just to me but my whole family including a very high energy 3 year old who ended up along for the ride. Bri made what i thought was going to be a very painful process so smooth. The store is very lucky to have an associate like Bri.
-
September 2023 by Jason Newman
Terrible service. Manager gave me the run around. No help from anyone at this store Iv been at at&t for 12+ years. Definitely thinking about going to a new service provider.
-
August 2023 by Ridha Derouiche
Mathew was great he helped me get my number and showed professionalism and care. I appreciate his attitude towards costumers. Thank you
-
June 2023 by John Fitzpatrick
Ok so, I went to an AT&T store the other night to get a new phone and to switch my line over to this carrier. I went with the Samsung S23 Ultra (which I love!) BUT - when the store attendant (Paul S.) was ringing me up, the system crashed!! And it gets worse...somehow being that my phone was "half way ported" already, we were stuck in limbo and there was nothing that he could do. My phone was now half on AT&T, and half still on my old carrier. This was a serious problem, and no matter what he tried, it didn't work. He called other co-workers as well as managers, but nothing. He then called AT&T Customer service, and they told him that there was nothing they could do!! This was frustrating to say the very least, and the store was about to close, so I thought I was going to have to leave phoneless! That said, Paul ignored the time and continued to make calls, and while on the phone with support, he insisted (as kindly as he could) that there had to be someone that could help with this issue. And he was right! Finally, after over 2 hours (after closing mind you), he got the right tech on the phone, and boom...they fixed the issue, and I left the store with a smile on my face, and a brand new S23 Ultra!!That said, what could have been an incredibly bad situation, Paul made into a great one with his great attitude and unmatched persistence. Honestly, hands down this was one of the best customer service experiences that I have ever had in my life, and next time I need a new phone, I know who I'm gonna go and see!!Thanks again, Paul!!John
-
May 2023 by Roslyn Parchment
Manager and staff are very professional and full of knowledge regarding deals, promotions. Treated with respect and lots of care by all on staff Saturday morning 5/20/23. I’m also new customer with AT&T.
-
May 2023 by John Hynes
My wife went and upgraded her phone today, her wireless specialist was Chad B, he was very helpful and informative. Overall great experience.
-
April 2023 by Anthony Fuller
Jerry was super helpful. Got me in and out in less than 15 minutes with an activated phone and number port. Awesome experience. Love my S23 ?
-
March 2023 by Billy-Jean Fields
The gentleman was very pleasant, quick and efficient. He upgraded two of my lines and stayed 15mins past closing time to make sure everything with the transferring of my data was smooth from one phone to the next. He was also able to save me money too! I really appreciate his time and patience.
-
March 2023 by Mary Tursi
Went into ATT as I was not happy with Xfinity mobile! The man that helped me was so nice it was so easy to transfer, he took his time to help me! The new store in Silverton NJ is so nice and helpful! I would definitely recommend ATT, thanks guys!
-
February 2023 by sandra denoville
Brooke was awesome. Professional informative. Very patient polite. There was no waiting line! We were in and out with best deal for my family
-
February 2023 by Barbara Dias
I had great frustrations at At&t in Orlando, now in New Jersey the service was great, I want to thank Jerry for the great service!
-
January 2023 by Jason Soriano
Brooke was very professional and friendly.
-
January 2023 by Justin Oswald
brooke was amazing, multi tasking with 4 people in the store at once, along with being very personable
-
January 2023 by Jayne Ann Profeta
Matthew not only lowered our monthly bill but also paired my new phone with my AirPods and watch.
-
January 2023 by BabyJ
Very good customer service!
