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March 2024 by NYC Guide
Daniel and Rafael were very personable helpful with adult and children shoes.
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February 2024 by Humberto Echeverry
Excellent attention
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January 2024 by Amanda Irizarry
Always courteiud helpful staff
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October 2023 by Wendy Encarnacion
Total of four people in the store. Wasn’t greeted by any. In order to get assistance, I had to walk up to the registers and still no one came to do what they are being paid for.Good store though, lots of selections adults and kids but inevitably, we walked out.
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August 2023 by VINU VINCENT
Coustomer friendly and fast service
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June 2023 by Dennis Altamirano
Horrible customer serviceFrom the moment I walked nobody greeted me. I found sneakers I liked for my kids looked for somebody to help me out the whole staff was in the front cashier just taking and not being attentive to nobody. I walked up to them and told them what sizes I wanted and they just looked at each other and kept talking. There was no other customer in the the store by the way. One of the staff members gets the shoes for my kids and pretty much just hands them to me in a bad manner and walks away doesn’t ask “hey do they fit” or anything like other places do.I end up buying the sneakers btw I Will NEVER Shop here again
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June 2023 by d j
drove 20 minutes just for them to be closed 15 minutes early. pretty annoyed by this
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June 2023 by Zonakicks Baez
No education as a employee
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June 2023 by Captain Nimo
Customer service here sucks for the most part. Everytime I go there.
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April 2023 by George Diaz
Went to get shoes today for my baby and ask the lady that works there if they have my son shoe size she was on her phone texting instead of helping me her phone was more important then helping me out
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March 2023 by Hiyam Z. Najjar
Love this store! The employees are very nice too!
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February 2023 by lindsay e
Great customer service, answered the phone promptly. Was greeted by their team upon arrival and they got me everything I needed super fast. Also decent in-stock and early GR sneakers. Would recommend for pickup (ship to store option). Very smooth, will do business again.Also location is a pretty straight shot from anywhere in the state if you're looking to make the trip.Update February 2023- MEH
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January 2023 by Qusheem G.
My only issue was it wasn't same day pick up & they do not answer the phone. They had to be shipped from somewhere else which took 3days. I kept calling the store, they would not answer the phone. When the order was finally ready I got to the store to do pick up the girl went straight to the back to get my order.
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August 2022 by Raquel T123
Management should be very proud of this store and it’s employees. I came in to buy some sneakers for my son and was immediately greeted by smiling associates. A lovely young man Jayden, helped me initially to choose some “cool” sneakers. Another associate , Destiny recognized my sneakers had a minor defect and offered to go through four other pairs until she found ones I was satisfied with. I was not expecting that. I was in and out of the store in less than 15 minutes with a pair of sneakers my son loved! A good product paired with great customer service is how you build long standing customers!
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August 2022 by Atlantic Entertainment
Went there last Friday to look at some shoes and try them on and at first i was greeted by one sales rep who was very nice and helped me try on two pairs of shoes unfortunately the place didnt have my size so this other nasty cocky salesman came over and told me i was wasting their time and to hurry up and buy. He also tried to sell me a pair of shoes that were too big for me and said thats the “style” management really needs to get rid of this guy cause at this point i have spent hundreds of dollars in that store just to be disrespected.
