“This UPS store is great. Kind, courteous and knowledgeable. Smiles all around. They did a great job packing my items safely and securely to prevent any breakage during shipping. I highly recommend them.”
“I was anxious about my move and went to the box store to purchase packing items. Doug was extremely helpful through the process as he assessed my situation and help me choose the best items which were tailored to my needs and my budget! Great customer service here. Thanks again to Doug!!”
10AM - 3PM
5 Tenafly Rd, Englewood“Matthew was amazing. He was alone with a very long line and phone ringing back to back. He handled it extremely well. His patience and kindness is the reason I will now come to this location for all my needs going forward. I am truly impressed with his professionalism and ability to handle the stress that comes with what I witnessed him handle with care. -Maysa”
10AM - 3PM
2196 3rd Ave, New York“Clean and Organized Environment:The store is well-maintained and organized. You won't find any clutter or confusion when you visit Ahmed. This attention to detail reflects their commitment to providing a professional and pleasant customer experience.”
10AM - 3PM
492C Cedar Ln, Teaneck“Miguel was a pleasure to speak with. I was at their UPS Store in Teaneck NJ requesting some information regarding mailing a package. He was very knowledgeable and I was completely impressed with his professionalism and customer service.”
“The customer service here at this location is excellent and I feel they need to be acknowledged.It's not one time that I ever go in there.That I have a problem.They're always nice, friendly outgoing and understanding compared to your ups.Store on a 125th in Madison.I would hope you shut that down.Everyone in their attitude sucks their customer service sucks and it's a waste of time”
11AM - 4PM
185 W 231st St, Bronx“Today I came into UPS with my visually impaired mother to make an Amazon return. Ash, one of the employees were quite friendly and welcomed us into the store right away. She then walked us through the steps on how to use the amazon return machine and was very patient with my mother as she had many questions about how to do it on her own. The customer service from her was amazing and it was a fast process to do the return. Thanks Ash!”
11AM - 5PM
603 W 115th St, New York“This UPS location has A very polite staff, and I work at THE SHOE TREE between 111th and 112st broadway. And this is the best staff that’s always helpful for what ever you’re looking to do.
Excellent work everyone”
“I’ve come here a few times for returns or notary’s and the process is also so fast and easy. The staff on site is always very nice and kind. You are in and out very quick.”
“When I was in the parking lot at the UPS Store with a 67 lb package, a UPS driver saw me struggling. The driver walked over and picked up the package and carried it into the UPS store for me. Although he was a uniformed UPS driver he was not an employee of the specific UPS Store I was going to. It was very thoughtful and memorable for that driver to have assisted me that way. I love UPS.”
11AM - 5PM
2585 Broadway, New York“John is the man - he kept his cool and was incredibly efficient with getting a bunch of people in and out of the store, all whilst answering questions and going above and beyond for customers. We were mailing my husband’s green card paperwork and specifically went to this UPS location because my husband had him in the past and knew we would be in good hands. John took the time to double check the address with us, make sure everything was packaged correctly, and that we had selected the right shipping option. He made a potentially stressful situation absolutely effortless - thank you, John!”
11AM - 4PM
4768 Broadway, New York“This is a new location and I like it! There is one guy who works so well and is very friendly and helpful! Wish he had more support though! Otherwise, great experience!”
“Great service here! I rent a mailbox and have all my business packages delivered to this location - they’re very reliable and I haven’t lost a single package since I started using Manhattan Express Shipping (and I get a lot of packages every week)! I also really appreciate that they notify me right away through email&text message whenever I receive any packages, and the pickup process is very easy. Highly recommend!”
“Great UPS location! I come here for all Amazon returns and shipping services. They are fast, friendly and knowledgeable. They even have treats for the kids ? Thank you to Eric and David!”
11AM - 5PM
105 W 86th St, New York“I have been a loyal customer of the USP store on Columbus Avenue and 86th Street for over 10 years. Of course, it is not the buildings, but the people that matter. I would like to acknowledge the staff, Chaz and Carl, who are professional, helpful and courteous. Great friendly service!”
“This store is good if you need anything with swift service they’ll provide it for you. I went there to get some documents faxed and mailed out and they helped me out quickly.”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“This UPS is the best. Amazing, friendly and professional staff members. I actually look forward to coming to this store which is saying alot. Thank you to all the staff that works here. You all are the best and makes otherwise mundane task for shipping or returning stuff a rare pleasure. Kudos and thank you.”
11AM - 5PM
42 Tiemann Pl, New York“This UPS location has the best service alway! The Staff are very friendly, professional and fast. Endry, Taína and Destiny make a great team. They make sure that you’re satisfied with your visit!”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
10AM - 3PM
700 76 Broadway, Westwood“This store was able to help me remotely when UPS customer service was dodging a refund they owed me and a package that they terminated the shipping label of without my consent. Nafesha was able to help me out with a suitable box and also save me money and time.”
“This place does it all… seems & receives packages from all carriers… mailboxes, copies, notary, etc…Super friendly staff…Danny & Isaiah are especially polite, friendly & helpful”
“I usually go to this UPS to return my Amazon items. The service is fast and convenient. The service associates are friendly. I’ve never had an issue at this location. I love that this location has free parking.”
“Excellent customer service! The gentleman in the front with the round black framed glasses was very nice and helped me out a lot ! He was extremely professional ! Will come back again ! Thank you !”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“The young man that works there is one of the most patient, helpful people I have had the pleasure to deal with in a long time. Even if you feel disorganized, he patiently waits for you to get everything in order and you never feel rushed. I have driven past many UPS stores in the last 3-4 years just to come to this one because of how pleasant the experience has been. Great job.”
10AM - 6PM
2424 Broadway, New York“Great neighborhood copy and shipping option.. They also offer very inexpensive notary services. Keep in mind that the notary services are only offered Minday to Thursday and not on the weekend. Overall a friendly and efficient addition to the Upper West Side.”
“This is my local UPS location, and I've never had an issue while dropping off packages or using notary services. Employees have always been efficient and courteous (if not friendly). They won't go above and beyond, but the expectation to use the store's tape, print labels without charging, etc. is unreasonable.”
“I often go to this store to drop off my Amazon returns. Few times have shipped items from here too. Very friendly staff. Try their best to help customers as much as possible, some of the regulars they know by name.
Store is kept clean. Has a lot of foot traffic from local customers. Alongside shipping, the store has lots of other services like packaging, shredding, engraving, copying, printing, and mailboxes. A lot of stationary items are also available for purchase.”