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January 2024 by kristina koepplinger
Be careful if you want them to go into details about a medication mixup, they will get easily irritated, yell at you that they are not dealing with it and hang up on you. Unacceptable behavior. They just lost 9 customers.
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December 2023 by Julie Miller
I would not give a one if I did not have to. They are the most incompetent people and want everyone else to do their job. They are unable to help when given over a month and I will never use this place again. They need to close it or find more helpful people.
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June 2023 by nichele thau
Lynn and Kimberly are amazing associates. They are so very helpful, sweet, amazing, hard working women that go above and beyond to help their customers. They deserve recognition immediately.
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June 2023 by Bob S.
For some reason this Walgreens pharmacy is closed all weekend. Saturday and Sunday. Extremely inconvenient.
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May 2023 by K
Found it very weird that there were zero vegan options. Even the oat milk latte had fish oil in it. But 5 stars to the gentleman who kindly listened to my complaint and recommended a fantastic vegan restaurant in Augusta.
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May 2023 by L
Always have what I go there for. The manager and staff at the front of the store are super friendly, especially with my 2 kids.Pharmacy has a little bit of working on to do. Very slow. Few unfriendly techs. Not all. But overall I like it here
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April 2023 by Ali Gomez
I honestly don’t usually write reviews but I really feel that the people in the pharmacy have really gone out of their way to help me. I’ve been able to pick up my prescription with in the hour and they also helped me save a lot of money. There’s definitely a personal feel there. Everyone’s always been kind to me. Thanks Walgreens.
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March 2023 by Rosemary Ceol
Take your pharmacy business elsewhere!Closed for the weekend and an hour every day!The pandemic destroyed this location and it has never recovered.Maybe they should close the store if corporate can't operate it properly.How many people have been harmed by their lack of services?
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March 2023 by Samantha G.
Its terrible service for refilling your scripts and not even open on the weekends You qait for 40 minutes toget soneone on the phinw
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November 2022 by Karen Franz
I wish I could give this “pharmacy” zero stars! Their “pharmacy” hours are absolutely ridiculous. No way to pick up a prescription on Saturday or Sunday. No way to pick up a prescription for an hour in the middle of the day. And now, on a Monday night, I can’t pick up my prescription because the “pharmacy is temporarily closed!” It’s a DRUG STORE! What kind of a “pharmacy” does not have a FULL TIME pharmacist on duty?! First thing in the morning, I am calling my Cardiologist’s office and switching to a real pharmacy where I can actually have my prescription filled and picked up on a regular, reliable basis!Update. Very foolishly, I thought it would be convenient to get my COVID booster and a flu shot, on my way home from work. So, I scheduled an appointment for 6:00PM on a Friday. At the appointed time I stood at the vaccination counter for a good five minutes.Someone finally came over to ask what I needed. I explained I was there for my vaccinations. I was told, “Oh, we tried to call you. We don’t have enough staff and had to cancel all the vaccinations today. Sorry.”Let me reiterate, this Walgreens is NOT a real pharmacy and does not have the staff to function with any sort of reliability.
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October 2022 by Kimberly Simmons
GREAT CUSTOMER SERVICE! With the current state of the pharmaceutical industry ( I read Walgreen's is offering a $75,000.00 sign on bonus and still can't get Pharmacists) all of the people who work at Walgreen's in Sussex seem as if they're sincerely trying their best to accommodate all of their customers. Walgreen's pretty much accepts all returns regardless of the reason and if you work the point system, clip coupons and look for online deals, you can't beat their prices. It's nice to have a shopping experience where people actually care especially when a lot of the complaints I've read are out of the employee's control. Maybe it's time we as consumers show a little more patience, compassion and humanity.
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October 2022 by Patricia H.
The only worse pharmacy in the county is Baker's and that's because they have no place to park. How can a pharmacy not be open on Sat. and Sunday? RiteAid wasn't good but it was one heckuva lot better than Walgreen's. Why not just shutter the store and sell it off to someone else?
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September 2022 by Alyssa Norcia
This pharmacy is a total nightmare. If your doctor calls in a prescription on a Friday, expect to not have it filled by Monday due to this Walgreens being closed ALL WEEKEND LONG. Why? No other pharmacies in the area are closed on both Saturdays and Sunday’s. The drive-thru half the time has a “pharmacist not on duty” sign in the window even during opening hours. Something needs to change here.
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September 2022 by Brianna K.
worst pharmacy around. nothing in stock. what kind of pharmacy is not open Saturdays and sundays? also, 9am opening? more like 915. not good enough.
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August 2022 by Doug P
This pharmacy sucks! Understaffed and always out of prescriptions. Closed on weekends (what if people need their medicine) went the other day was told my refill would be ready by noon. When I got there they told me script was out of stock. After being told it would be refilled I had to drive to another walgreens location that actually had it in stock. Corporate needs to go into this place and do a complete overhaul. Used to be great when it was rite aid. Now they're the absolute worst
