Walgreens offers a mixed experience for customers, with a clear divide between its store and pharmacy services. The store section is well-stocked, organized, and easy to navigate, making shopping a pleasant experience. Customers have praised the friendly and helpful staff, particularly noting the exceptional service provided by specific associates. The checkout process is quick, and overall, the store excels in customer service. However, the pharmacy has received significant criticism. Many customers report long wait times, with prescriptions often piled up, making it difficult for employees to locate items efficiently. Some have encountered issues with the pharmacy's computer system, leading to incorrect stock information and delayed service. There have also been alarming incidents regarding vaccine administration, where customers had to intervene to avoid receiving the wrong vaccine. Despite these challenges, some customers acknowledge the efforts of pharmacy staff, noting that they often go above and beyond to assist. The store generally maintains a friendly atmosphere, with staff working hard to accommodate customers, especially given the current challenges in the pharmaceutical industry. While Walgreens provides a decent shopping experience, customers are advised to stay vigilant when using the pharmacy services.
The associate, Eric, who ran up my purchase was a very kind and caring individual who made me feel heard. He took his time and was thoughtful when assisting me. Eric has great customer service and I’d hope that all of my interactions at Walgreens had an associate as wonderful as him.
July 2025
Starting off, I'm reviewing only the store, not the pharmacy. All of the employees at the front desk have been friendly and helpful every time I have been in and I'm always able to find what I need.
July 2025
Terrible they can't get nothing right the worst place I ever had to deal with!! Every week they have different people working I guess they don't even like the place LOL
