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March 2024 by S.Joseph McMullen
Well run facility.
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February 2024 by JG
Information on website is incorrect. No walk in passport appointments on Saturdays 1-4pm. Office closes at 1pm on Saturdays and cannot do walk in appointment for passports at all. Not sure why they can't update their website appropriately.
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December 2023 by Donna
The heavier set brunette lady is quite rude and seemingly unwilling to suggest options (she could care less) I have no idea why someone like that is working with the public.
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December 2023 by William Moore
The woman at the front desk was beyond rude and they’re unhelpful. They make you feel unimportant and talk to you like you’re stupid
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December 2023 by Cristina Bartl
I go drop off three envelopes with prepaid labels. I can't believe my luck when I see no one waiting in line -two USPS workers chatting with each other. As I proceed to leave my prepaid packages on the counter and request a receipt I am informed that they got a new robot to do that, a person will not do that job at this location anymore. Just to confirm -Yes they could do it if they wanted to, they just prefer not to move their finger if possible.
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October 2023 by Shelby Rivers
They lost my laptop because it was dropped off and should’ve gone to FedEx Express overnight but instead they kept it and lost it. I was trying to send it to get fixed by Apple and they claim they don’t have it and don’t have time to look for it. Last time the white guy said he “had something in his eye and couldn’t go look for it”. When I call to speak with someone higher up, the robot won’t let me speak with a human.
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June 2023 by Demetri Tsavekou
Absolute worst. Zero sense of urgency. Always under staffed. Even with 4 people there, only work 2 registers working. Typical government clock watchers. Horrendous.
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June 2023 by Regula Ehrlich
Always helpful and knowledgeable. Shipped packages to Japan and get the guidance needed. Lobby is open for mailing letters after hours. Best post office in area that I know of.
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June 2023 by Peter Peng
Do not apply for passport here!!! The old white lady is one of the meanest person I have ever seen!!
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May 2023 by Sha K.
The Staff here are RUUUDE!!! This was my first time visiting this post office. I work in Overlook Medical Center and I decided I wanted to drop off a package before going to work. I gave the clerk my package and I asked, "May I have a receipt please?" The clerk responded, "Next time use the machine. You can't miss it." I've never been there before, I've never used a machine, and nor did he ask if I preferred to use the machine. I usually use a post office in Union, NJ and all I have to do is give the clerk my package and receive a receipt afterwards, no questions asked. It's like the clerk in Summit didn't want to help me. It wasn't crowded at all and I was the only one in line. That was my first and it will be my last time going to that location. If I could rate no stars for it to count, Maple St. Post Office in Summit would receive NONE. TERRIBLE CUSTOMER SERVICE!
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May 2023 by Coop WoJo
Mail delivery is horrible especially when it rains and packages are delivered, they're left in the rain although there's a porch to leave it out of the rain. Mail ? is in the rain so bills get messed up just ridiculous how mail/packages are handled, I'm sometimes at home and see how they toss items!
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April 2023 by Bry “Bry”
Got an Amazon package today. The last 10 ft came by air. The carrier was apparently too lazy to walk up to my porch and place the package on it, so she literally threw it from about 10 ft away. Check out the video of this stellar employees performance!
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April 2023 by martina rojas
Bad service in this email you come to make an appointment for a passport and they don't give you or tell you that you need to fill out applications
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March 2023 by Tasharon Hansbury63
Today we had the pleasure of being helped by postal staff Tracy. She was so professional, patient and a pleasant person. She assisted my mother with completing the Passport application and explaining the process. The post office was clean and inviting. I wish other post offices would allow customers to leave out with such a pleasant experience..
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December 2022 by Shopia Henderson
They keep delivering my package at the wrong address
