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October 2023 by Francine D.
I received a quick fix today on my auto for a battery replacement, but I was taken advantage of and over charged for the labor. I was not given a quote but I did not ask for one. When I phone and asked what the bill was I almost fell off the chair. $499.00 for a visit to my home to jump start my vehicle , battery replacement and labor.. That was highway robbery... Lesson learned but be warned..Mary D.
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September 2023 by Ryan Lang
I've been taking my three vehicles here for years. Always great, high quality, reliable service at reasonable prices. I wouldn't consider taking my vehicles anywhere else.
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June 2023 by Peter Lijoi
Harquails is the place to go for convenient friendly auto service, Inspections and your grilling needs. Great to support a local business.
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June 2023 by Meghan Gruchacz
The best customer service ever! Free delivery and the nicest people- don’t go anywhere else
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June 2023 by Jane E.
Ditch these incompetent middle men! My boss bought a barbecue, stand and cover but was sold the wrong stand and wrong cover for the barbecue. I didn't have my bosses receipt but thought since they're locals, Harquail might just look up the purchase and rectify their mistake. THE GUY COULDN'T HAVE CARED LESS. Said it would take him 2 days to look it up, even though he had absolutely no intention of doing so. Just pass on these clowns and go straight to the company. Not worth the hassle. Shop local, support brick and mortar. HAH! Now I'm going to the barbecue company itself. What an unnecessary hassle. Steer clear! You've been warned!
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April 2023 by Agatsal S
I've been using Harquail Brothers for decades. In short - they are great! Their auto service department is terrific. And I've also purchased 2 BBQ grills there. Lou and Jon gave me solid service last week. Thank you!
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April 2023 by Eric Yoss
Great, reliable and friendly service. Have brought my Jeep, Honda and BMW for service.
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April 2023 by Marina A.
Need a quick install on my Jeep. They got it done efficiently, fairly priced and were very friendly. Thank you!
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April 2023 by Jessica P.
Honest, reliable, fair business for many needs. My family and I have been using Harquail's for decades for cars, grills, etc. They are a real, old fashioned, pragmatic shop that delivers on honest, quality service. I recommend them highly.
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October 2022 by juanita lovett
I've been a very satisfied customer of Harquail Brothers for more than 30+ years. Starting with a grill, Mr. Harquail Sr. helped me to pick out the best and most reasonable grill for my purposes and coached me on assembling it to save money. It was the start of a great working relationship; since I have had auto work done, more grills, and got rave reviews from friends in surrounding towns for recommending they try Harquail. (Dave and Maria from Montclair are the most recent.) Most recently, my Jeep rear bumper had been damaged by someone backing into me in a car with a trailer hitch, damaging the panel over my hitch. I was told by a local dealer that the entire exhaust system would have to be replaced at more than +1K. I happened to be at Harquail soon after and mentioned it to Steve. He said he'd like to take a look at it, and resolved the problem for $200 plus the purchase of a new hitch cover from a Jeep dealer. A big thanks, and when I need auto work or grills, I'll be back! Thanks for being a great, friendly,helpful and HONEST partner.
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October 2022 by Pete Mattson
I've had my cars serviced at Harquail for over 10 years and they are great! Very nice group of people, quick service and very reliable. Definitely recommended!
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September 2022 by Kendall Smith
Harquail Brothers did a fantastic job cleaning and servicing our grill - and when a minor issue surfaced on the backend, they promptly addressed and corrected it. the service people were respectful and cleaned up... and it was nothing short of a messy job, so I appreciated their customer service. I highly recommend them.
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September 2022 by Richard Ware
Awesome experience.
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August 2022 by Gina Fischbein
Horrible service. First I waited many months for my grill. Finally after I called multiple times they said it was in. After they installed my new grill they told me it was the wrong grill and I had to pay much more money. I haggled down the price and kept the grill. Jim the original owner wouldn’t have let this happen. I rarely used the grill the first year as it came towards the end of the season. Upon using it this year I noticed grease stains on my deck and a loose cover over wires. I fixed the cover and put a big drip pan under the grill. I never had to do this before. This did not solve the problem. I called Harquail and they sent a team for service. I was not home. When I inspected the grill there were many dried drip and burnt particles all over the area of my deck. It was a mess. For $170 I didn’t expect this. I called immediately and was told they would send someone out. This did not happen. I attempted to scrub the area but the grease stains remained. I again called and was told I would get a call back. Again no one called back. I asked for the manager or owner and spoke to another person who was not either and was told the manager would call back. Again this did not happen. After I called again they wouldn’t put me through to either the manager or owner and was told this was not there problem. Jim Harquail who I have dealt with would never have given such poor customer service. I have used Harquail for many years and will never use them again. Poor attitude and extremely poor customer service. Very disappointed
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August 2022 by Stefanie Castillo
I needed a car inspection and Richie one of the mechanics took my car to the shop. Then Steve did the inspection for me without extra cost. Great service and helpful people! Would recommend Harquail for any car service. Won't disappoint!
