TD Bank in Stratford is known for its friendly and professional staff who provide excellent customer service. Customers appreciate the polite and patient employees, especially mentioning a representative named Safia, who is consistently helpful, kind, and attentive. Safia goes above and beyond by making calls to find solutions, setting up accounts efficiently, and following up to ensure customer needs are met. The staff, including senior representatives like Mrs. Ruthie, are recognized for their kindness and clear communication, making customers feel understood and valued. Visitors often comment on the pleasant greetings and smooth experiences whether visiting in person or using drive-thru services. Overall, the bank’s friendly atmosphere and dedicated employees create a positive experience, with customer service being a key reason why clients continue to return.
Always had friendly service. This is a busy bank but moves quickly.
April 2023
I've been banking with TD bank in stratford for many years & i Just gotta give a shout out to my favorite customer service rep Safia! She is always so polite, patient, professional & always has a smile! She has helped me out with many things & I'm forever grateful! Thank you Safia. Watkins.
April 2023
The staff is always friendly and always have a pleasant greeting everytime either walking in or drive thru. Never have any problems either. ?
