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July 2024 by Heather Lee
Great store, lots of options from clothing to household goods!
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June 2024 by DL Hawkins
Great staff and huge variety
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June 2024 by C EMW
Saw an item priced $3. That same item I found at Dollar Tree lol This Goodwill is very overpriced
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May 2024 by Beth Buswell
Normally we have no issues with this place but today broke my heart. We were in line (farthest from the door). This line was constantly to the back of the store. I don't know if he was a supervisor or Manager but he would not help our poor cashier nor would the associate he had asked to replace him at the next register over. They both saw the length of the line and did nothing to help our line's associate. How inconsiderate and disrespectful to her. Whitney, if you see this you were amazing. I could tell you were overwhelmed and needed a break but you still managed to be kind and personable. When you decide you've had enough of this disrespectful behavior and need a personal reference on your resume hit me up.
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May 2024 by Doug Osborne
Went in on my work break to get a few things for my classroom and a employee walked up to me and was extremely rude. Placed the items was planning to purchase on the floor and walked out. Will never go there again.
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April 2024 by Rick M.
Great thrift store, very clean, organized well priced ( great selection) All staff are nice, very helpful, no one rushes you Crew are always picking up clothes & handlers off the floor, they have pride in their store Always thank me for donations & purchases All Goodwills in snj should be this good, they are poor
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April 2024 by Zulemy
You know you’re in the ghetto when you’re being asked to show receipt. The place wasn’t bad. I did notice that one of the cashiers opened up a 10 or less lane however these entitled Asians of NJ had to ruin that for us following the rules. Maybe more signs on where the line is would be helpful. Loved all my purchases.
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April 2024 by Danielle Hearon
If you want broken furniture, or stained clothes... but you REALLY wanna pay over retail value, this is your place. For 7.99, you can get a used 5-below shirts, and 5.99 gets you a broken mug! Win!
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April 2024 by john Bellan
MY EXPERIENCE AND OVER A YEAR OF BAD REVIEWS READ!
This store has gotten so out of hand with their pricing it is crazy. The prices have double then tripled over the last year on their DONATED items. Mid grade jerseys 60 dollars are you for real the same one sells online new cheaper. They are trying to take advantage of growing trend of thrifting but have nuts with blindly pricing items. When I asked the manager once why a print was 200 dollars he just said “huh they must have marked it down” and kept walking. The amount of quality items making it to the floor have dropped in order for the store to sell them online. Save your time with this place it is a rip off.
Also looking through all the feedback here it has been said for over a year complaints about rude staff and over priced items. The response is always the same from goodwill. “We will talk to management at this store” but still the same complaints. It seems like that is an auto response to appease the writer of the review as well as make it appear that action is being taken and changes are being made. But none are!! GET RID OF THE AUTO REPLY and do something about it.
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April 2024 by Kimberly Mason
Every time I've been here I found what I needed n more.Great place for clothes...
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February 2024 by AnneMarie Bailey
Look at all the negative feedback this Goodwill location keeps getting about inflated pricing and poor customer service. They keep replying that everyone's feedback is so important, and how they strive to do better, yet they implement no changes. I stopped shopping here over a year ago due to the same concerns others report, I decided to give it a go the other day thinking "maybe it's changed"... It hasn't. Also, repeatedly saying our money goes to fund thier GED program, great! but let's not forget we are in a time where we can see things like a company's revenue and profit. Clearly the responses from the company are ingenious. Their location is the only thing working for them, being on the pike gives them the traffic of one stop shoppers, they are losing repeat customers.
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February 2024 by Kyle Flatley
Suzette has an issue all the time it seems, time to replace some staff ?
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February 2024 by josh Horn
**READ** Yet another goodwill taking all the FREE inventory that get DELIVERED FREE OF CHARGE, and then turning around paying someone in the back minimum wage to look EVERY SINGLE ITEM UP and marking the items for what they see others online LISTED AT, NOT SOLD AT. The nerve of these people to already be making 100% profit and it not being enough and having Goodwill eBay pages selling things at full retail price and in the store for retail.
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February 2024 by Neo Kent
High prices aggressive, security on some days and long lines on Sunday…. Used to be a great place to find gems not so much anymore
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January 2024 by Kevin J.
This is a huge store so I'm giving it an extra star. It appears as though a lot of the ratings are inflated because of the size of the store. It is one of the biggest dumpsters in South jersey. So if you enjoy the art of dumpster diving, this is your place! This Goodwill unfortunately keeps a lot of broken garbage, and for the good stuff they do have, they sure do like to overcharge for it to compensate. You see some of the stuff in here is just not sellable at any price. And there's no way that used jeans should be coming in here at $13, not unless they are really a boutique item. And speaking of jeans why do they even bother having size markers if they're all just thrown together helter skelter? You would think that the size matters for shoppers, but it sure doesn't mean a thing to the employees who stock these racks. Last but not least, my complaint lies with the management for deciding that winter gloves are not clothing and should be considered taxable. I have told them on multiple occasions to take the tax off, and each time you get a blank stare like you are from another planet. Clothing is not taxable in the state of New Jersey. I encourage everyone to push back on their lamebrained policy to not include gloves as winter clothing. To try and pass it off as a taxable item here in the sales tax friendly state of NJ is absurd. A lot of people think you need to go to Delaware to get a sales tax holiday, but not true! New Jersey carves Out Clothing as a not taxable item. And everybody knows this! Except Goodwill, apparently.
