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January 2023 by Dawn Roberts
As reasonably priced as they can be in the current environment, and they match area rates. You don't have to clean out your bank account with AJ's. They come out in a realistic time frame and the office is very pleasant to talk to and very helpful.
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February 2022 by Post Closing
Thank you AJ's Fuel for always getting us oil when we need it. I know the winter months must be so crazy for your small company, and always trying to please everyone is hard. When ever I call, your office staff is always pleasant and always professional.I called the other day and as Sarah informed me that the price matching this season is difficult to do with the ever changing gas/diesel prices. She did however, inform me of the coupon that AJ's has 12 months out of the year. That I have to say is a savings. I have dealt with other oil companies in the past, and I have yet to find another oil company that A: offers Coupons and B: not 12 months out of the year.Thank you again for ALWAYS delivering -I am not an automatic customer and sometimes I am not very good at keeping an eye on my tank. I understand that you are a small company and you all do your very best to accommodate deliveries. I promise to do a better job at watching my oil tank levels and taking accountability for my heat.Thank you for always being professional. Stay safe and warm.
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February 2022 by Dianne Pearce
Reliable with good prices. Always accepts the coupon - I have used AJ's for 2+ years now and have always been pleased with their service. I call for fill, they tell me when they will be in the area and they show up in good time. The coupon in the monthly mailers is always accepted, which helps. Never a problem with them. Did not sign up for the auto-fill service as I have never had a problem with them coming when I need them.
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February 2022 by Cassandra C
I've been using Ajs oil since moving to town 3 years ago. I have never had an issue with them until recently. My last fill, the delivery person left oil prints all over my gate. I let it go since I was able get them off and haven't had an issue with the company before. I contacted them recently for a fill at which time I was told they would not price match due to how busy they are. I asked if they are no longer accepting price matches in general and was told they will accept them again when things are slower. Clearly they are not hurting for customers and don't find it important to hold on to their current ones. I think it is so wrong to change policies with the flux of business to make more money off of people, like loyal returning customers, especially to charge more when they are clearly getting a lot of business and are not hurting. I will be scheduling my next delivery with a different company. Do yourself a favor and find a company who values your business.
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January 2022 by Herb H.
The incompetent driver actually took our oil fill cap home with him. Zero accountability. No responsibility. How can you fill an oil tank and then just drive off with the fill cap in your pocket ? Just ask AJ's. I'd give only half a star if possible.
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March 2021 by Anna Wenit
DO NOT CHOOSE AJs, we originally called AJs in December when we first purchase our house, never was told about auto fill, they came again a month after that first fill unannounced we never called, never signed up for auto refill and they still came! Turns out the owners before us had auto fill so they never even created a new profile for us only changed the name! We called and had to complain numerous times for something to even happen, and now today they came to auto fill again without notice or a call from us!! RIDICULOUS! After being promised they took off auto refill they still come and do it all over again the next month! Do not choose AJs just save yourself the headache and pick another company!!
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March 2021 by Anna W.
DO NOT CHOOSE AJs, we originally called AJs in December when we first purchase our house, never was told about auto fill, they came again a month after that first fill unannounced we never called, never signed up for auto refill and they still came! Turns out the owners before us had auto fill so they never even created a new profile for us only changed the name! We called and had to complain numerous times for something to even happen, and now today they came to auto fill again without notice or a call from us!! RIDICULOUS! After being promised they took off auto refill they still come and do it all over again the next month! Do not choose AJs just save yourself the headache and pick another company!!!
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September 2020 by Tori Coutts
Highly recommend. Professional and friendly service always.
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September 2020 by Victoria Hegarty
We only use AJ’s Fuel. We have only received friendly and professional service. Highly recommend!
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July 2020 by Brianne Garvey
I just moved into town not to long ago and had little knowledge or experience with heating oil. I came home one night after working a very long day and night to no hot water. I called AJ's Fuel first thing in the morning and left a message. They promptly called back and told me they could come that morning! They showed up less than two hours later. Dennis was super helpful, kind and answered all my questions! I really appreciate their ability to help out last minute and their quick service . I would highly recommend giving this a place a call to anyone looking to buy oil in the future!
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May 2020 by Keith P
I just recently moved to nearby Byram. I never had a home that ran on oil. Called AJs fuel because my neighbor recommended them. Within an hour I had a delivery . Prompt service and was greeted with a smile. The driver was very informative and professional at the same time. 10 stars from this guy! Highly recommend
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May 2020 by Kristin De Knight
HIGHLY RECOMMEND!! Didn’t realize I was out of oil until I went to take a shower this morning lol Lady I spoke to on the phone was very nice and accommodating. The gentlemen who delivered my oil arrived 2 hours later and was also very nice when I spoke to him!!! Will be switching oil companies! THANK YOU!!
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May 2020 by Li Quinones
I experienced great service the first time I ordered oil a few years ago. However, the next time I called was about a month ago on a weekend and was rudely told that I would not receive service because I am "not a loyal customer". Never had I experienced such prejudice. I tried explaining that I forgot to check the gauge and hadn't realized we were low on oil and they are the nearest company opened on a weekend. Temperature was extremely low outside and my house quickly became an icebox. I have three kids, of which my youngest at the time was 6 months old. The man working that weekend was very rude and not compassionate at all. He seemed upset that he had to make the rounds that weekend. I will not be recommending this company to anyone nor will I use them again.
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May 2020 by Erin Witherspoon
First time homeowner here and had no idea how quickly you actually go through oil.. Saturday afternoon, I realized I was out. Called AJ’s because they were the only one open nearby and within an hour a truck was here for an emergency fill. Will never use anyone else.
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May 2020 by Paula Roebuck
I called 815am Black Friday and they delivered with an hour!!!! And they didn’t charge me a same day deliver fee!!!! Thank you so much Dennis!!!! I highly recommend this company!!! Very friendly staff and fast service!!!!
