-
March 2024 by Tony J.
I have been a Costco member for more than a decade. I like Costco and the Kirkland brand, which are good quality. I have visited many Costcos in New Jersey, Virginia and Delaware. I have stopped here before on my return from Bergen County, New Jersey to my new home in Delaware via the Cape May ferry. This Costco is located conveniently off the Garden State Parkway near Route 72 or Long Beach Island. I stopped here again on a Tuesday afternoon on my return to my home in Delaware. This was the least crowded time to visit this specific Costco. I will continue to stop here if and when I return to Delaware via the Cape May ferry.
-
March 2024 by Jonathan W.
My dealership told me I'd need new tires in a month, and wanted $1500 for a set of 4. So I went to Costco, and was taken care of by Tim. A set of 4 tires cost under $800, installed. And then Tim looked at my tires and said they were fine, and wouldn't need to be replaced for at least a year. I very much appreciated his honesty and integrity. And of course, the price was much more reasonable than the deal at the dealership. Thanks, Costco! And Thank you, Tim!
-
March 2024 by Samantha O.
Was just profiled at the gas station. Man didn't ask anyone else for Costco card except my boyfriend who has a lifted truck and camo hat on, after sitting in line forever, no sign to say it changed last July to only Costco members. Windows were rolled down I listened him talk to guy in front and to the side he asked no one else but my boyfriend. Funny part is his sister got him a gift card to get a Costco membership for Christmas and now we will never return there because of how we were treated/discriminated.
-
February 2024 by Taia B.
This review is for the hotdog deal at Costco. It is always ready so fast. Served in warm bag. Costco has seating freely available to sit down and eat instead of waiting until you get to your vehicle. Served with large drink of your choice. Deals like this do not exist anymore. The Costco Hotdog rules!
-
November 2023 by Eva Pizzimenti
My vet called in a medicine for my Chihuahua. My vet ordered it in liquid but they only had pill. My dog is only 6 pounds and the pill was too strong for him. Costco said they would order the liquid but kept making excuses why they hadn't. I was hoping to not have to make a vet run, which is 45 minutes away, but I wanted Mickey to start his meds for a UTI. We went to the vet and the medicine was waiting for us.
-
November 2023 by emily h.
I was sent to Costco by my mother to pick up a rotisserie chicken... that's all. I went with her card and my ID to prove I was her daughter and tried to buy it. I was yelled at and told to leave after I entered the checkout line. She told me she would have me escorted out. If I wasn't allowed to buy anything why was I let into the store in the first place. Now I have to deal with my mother when I get home
-
September 2023 by NeverThrow 7.
Me and my wife just got back from our visit to the Manahawkin, NJ Costco. I am extremely disappointed with the entire Costco experience. We went to check out the store to see if we would like to become members. As soon as we walked in the lady at the entrance asked to see our membership card. My wife explained that we are here to browse the store to see if we would like to become members. The lady's response was, "you cannot enter the store without being a member". I said to her," we are thinking of becoming members, but we would like to see what the store has to offer first". She replied," I just told you, you cannot come into the store without being a member"! I replied," well if you are not going to allow us to browse your products, then we will not become members". She replied, "GOOD"! I told her to have a nice day, and walked away. We went back to our car and tried calling the membership department to see if we could get a day pass or something to browse the store. No answer! on any of the automated prompts, even the administrative office, No Answer! I have some advice for the people running this place, if you are not going to allow people to see what is inside your store, how can you expect people to become members. It doesn't seem like anyone cares if people shop here or not. I guess I will remain a BJs member, because they are very helpful, and actually care about their customers.
-
August 2023 by Don J.
Purchased 4 Prime Rib Eye Steaks... very disappointed... very tough... could not eat after perfect grilling!!! Poor quality!!!
-
June 2023 by Julia A.
LONG POST* escalated complaint for the mistreatment, discrimination, & pure negligence of existing members/customer. FIRST & FOREMOST; SERVICE DOGS SAVES LIVES. PSD (psychiatric services are REAL & legitimate service life saving dogs). I've went to my local store with my husband previously many times with my PSD even at this same location before. However, My first horrible experience at the Costco in Manahawkin Costco in New Jersey. I have a 18mo golden doodle psychiatric service dog with the proper training, documentation & proof that's he's specifically task trained for myself. A older middle aged male, The door greeter (Bobby) deliberately refused to let me & my PSD access the store & verbally harassed me about what type of service dog he is, demanded me to show the tasks he can preform in front hot him, demanded the proof / medical documents that he is "legitimate" service dog. He was questing the legitimacy of his service. He did this while there was many many other customers were around. I explained my rights, explained his service & his tasks. I told him he was psychiatric / medical service dog. I explained my dog has had extensive training and he is taken with me everywhere. My dog shouldn't be separated from his handler. I stated he assists in mental & physical health for me. (Which is more different from than just a ESA). I even explained I had ptsd & that my PSD assists me with medical care. He actually told me and my husband that he wasn't a real service dog and he refused to let us in the store. He was yelling at me in front of all the customers. Bobby then went over pager to get a manager who also was not trained in what a PSD is and that she was going to need to go further up the chain to find out if it was okay we could access the store. He was so intrusive, verbally harassed me & embarrassed me in front of the whole store. Bobby did this in front of everyone which is wrong in itself. If he had a problem he should of had us brought to a different area where no other people were around listening to my personal business. I told them that I was so appalled & felt targeted that I was going to cancel my membership. He actually said go ahead and cancel your membership along with other extreme harsh comments. I felt severely discriminated against and my rights were completely violated & as well as this is all against the ADA / federal laws to deny access. I saw other service dogs in the store already prior to me allowed it. But yet, They wouldn't even let me go into the store with my PSD to cancel my membership. So I just walked right to customer service desk demanding to speak to the store manager and that I wanted to escalate my complaint as well as cancel my membership. This whole experience which was almost 1hr long caused a trigger to a panic attack. The associates at the desk got the assistant store manager. She was very apologetic and sympathetic towards the situation. She said she would take care of it and didn't want me to cancel my membership so I was a given $50 gift card & access to store again. Also, she gave her business card & corporates phone number. Apparently the extremely ignorant & unprofessional worker Bobby was spoken to & was taken off duty for the door greeter.However I do not know what the disciplinary actions was taken for him. At the very minimum, the workers of Costco no matter what position (or new hires) need a serious schooling/ education/ training on this issue. I'm continuing to pursue further advocacy and escalation with this situation. This situation could go as far as legal action. However I'm hoping that corporate & the management will take action to provide the proper education & training so that this type of situation will never happen again. I will be the voice & advocate for myself as well as others who are in a similar position as myself. Change needs to happen with this and I will fight for it. Please, People know your rights and advocate fo
-
April 2023 by Chelsea A.
Coming from a metropolitan area Costco and comparing it to this Costco, hands down would I choose this one over that one. (But that's a whole other conversation since I'd rather live there than here)Anyway, lots of great pluses about this Costco. 1. PARKINGThe parking lot is huge. Even if during the holidays, you'll have to park farther than usual during busy hours, you'll always find parking. 2. CALMER COSTCOThis Costco is definitely a lot less chaotic than other ones I've been too. Could be just the small town vibe 3. PRICESOkay not sure why but there are often times my mom tells me "_____ is on sale" and I find that it isn't on sale by me. Whenever I go here, the prices are unbeatable, and we love amazing prices! 4. GAS STATIONThere's a gas station at this Costco! But be sure that you're a Costco member, and that you're willing to wait a long while during peak hours (weekends / after work) Haven't had to deal with customer service post-pandemic so I have no say there, but the sampling people here are super nice and give out good samples! My only wish is that they carried more variety of Asian goods like in Teterboro and Edison, but I sense that is location dependent.
-
January 2023 by Diane J.
An amazing shopping experience. Excellent quality, great service and wonderful staff to help you with any questions. Definitely our favorite place to shop.
-
January 2022 by Jim B.
BUYER BEWARE: Do Not buy a Hisense TV from Costco and their so-called "concierge service warranty"!!! I have a 7 month old 55" TV with an internal cracked screen. You heard me right, INTERNAL CRACK. How does that happen you ask, NO ONE KNOWS and Costco refuses to hold them accountable! STAY AWAY FROM THE HISENSE BRAND
-
September 2021 by Pat S.
Great store to shop if you need large servings. Nice selection but if you see it and like it, buy it now as it may not be there on your next trip to the store. Like the food samplings as it introduces me to things I would not have tried and now buy regularly.
-
September 2021 by Steve K.
Not only is this Costco the closest to my home, but is is also my favorite. Traveling around the country, especially in Colorado, I found this store to be the best stocked, with very friendly associates. They have a excellent hearing center, and appointments are a lot easier, and faster to get than the other store in Mt Laurel, that is a little further out from location.
-
July 2021 by Mit G.
Have been a member of Costco for 7 years and frequent this location at least once per month. Great location with easy access to the GS Parkway. Nice selection of products at generally great prices. I have bought everything from tires, furniture, eyeglasses and a multitude of food products. Prepared foods are delicious and make for a nice quick dinner for the family. Front End Staff is sometimes less than friendly and spend more time chatting with each other rather than the customers. Ending on a positive note, indoor dining is back! Had a tasty slice of pepperoni pizza when my shopping was done.
