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February 2024 by Nosakhare Obakpolor
Upset. The doctor wrote the script sloppy hence I had difficulty getting glasses online. Now I have to take a trip back to this place so get a clear script
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February 2024 by A Osterhaudt
Professional and thorough eye exam. Very pleased with the doctor. The lady who helped me pick out my glasses was patient and kind. I enjoyed her energy.This time I wasn’t greeted as soon as I walked in the door. I had to stand and wait a while before someone noticed me. There was a little confusion about the contact exam. After that, everything was great!!
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February 2024 by Faustin Ronel
I met James the general manager he took time to talk to me and explained me every single detail. Great experience
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February 2024 by Nakhostin Javidani
Tthanks
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February 2024 by Shamonique Grant
The staff were friendly from the time I walked in until the time I left. The doctor was amazing with my needs and gave suggestions on what he thought was best for me. The young lady who helped me pick out my frames was also amazing. I would recommend a family/friend.
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January 2024 by Mi Niagara
I have tried several visionworks locations and the Springfield location is the best! Other locations need to take coaching from them! Thank you James, General Manager for a fantastic experience buying glasses!
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January 2024 by Michael Alves
If garbage was a place it be this place, do not recommend!!! Go to Pearle Vision
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January 2024 by Tyler Murphy
I came in for a repair and the lady scratched my lenses and blamed it on me but before we got there they were fine .
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January 2024 by Stacy Kievning
Fast efficient knowledgeable patient and gave me alot of info...great place
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January 2024 by Karina Puglia
I have been using the same company and the same location in Springfield NJ for years. From the beginning and until now, every time I go, the employees who serve at the front have a terrible attitude. I went about a month ago and the same girl who treated me and my son took care of me and she herself remembered me. This time I went to order contacts for my son again which I did before the year of the previous eye doctor's order expiring March/2023. The girl told me that he needed a new appointment with the eye doctor because the previous prescription was expired. I explained to her in a thousand ways that it was impossible and that she herself had taken care of me and remembered me. She insisted on the same thing and I insisted on my position. Tired of her excuses, I called the eye doctor's office right there and they informed me that I had a good date and that they would send the fax to the optician. Since I had already lost a lot of time and had other things to do, I had to leave and come back later. Upon returning I demanded that they not forget to enter the prescription into the system again. The girl with a very bad attitude responded that she would do it. The attention of that place is always a problem. I get the feeling that they are racist, even the same Hispanic woman who has been in front of the counter before. It would be more considerate for the company to dedicate time and attention to those details in order to improve them and train the staff in a better and more educated way.
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January 2024 by Carolyn Mann
My family use to visit the Bloomfield location many years ago.My daughter still does
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January 2024 by Vincent Valente
Vision works was very Curtius and knowledgeable to assist me with a recoard time for my visit.so I would recommend them .
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December 2023 by C
Extremely professional and efficient. I highly recommend.
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December 2023 by Maria M
Great customer service, all of them were really friendly and approachable, the doctor went above and beyond, been getting my eyes checked for 3 years now
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November 2023 by pf pf
Ayanna assisted me today with getting new glasses. I cannot thank her enough. She was extremely knowledgeable as well as patient and pleasant. She also noticed my insurance had a high coverage for new glasses. I was able to upgrade to a very nice pair and followed it up with 13 months of insurance. Thanks again Ayanna!
