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February 2024 by Jill Fuini
Print shop was a pleasure to work with. I was in there doing a project for Kean University and these two women, Shelby and her coworker were awesome to work with. Helpful, professional, personally and clearly cared that customers had an exceptional experience. These two deserve a raise! Will do all printing here!
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December 2023 by Frank S.
I had a print job that got a little confusing. Kasey worked really hard to get it done right all while having a positive attitude and staying open to my concerns. (She was also helping tons of others quickly and efficiently while I was waiting.) Corporate needs to give her some solid recognition for going above and beyond. I was super happy!!!
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December 2023 by Kat Block
I had a dismal experience today at this location. The lady working in the printing department was completely unhelpful, hostile, and reluctant to walk me through the process. I explained that I had never done the printing process before and really needed her help. She completely dismissed me. In the past employees at this location have been much more helpful. I was planning to order other items, but she was so nasty and unprofessional that I just wanted to get out of there. Extremely poor customer service. She treated me as though I was an idiot.
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July 2023 by Sue P.
Specifically the printing center. I called in the morning to see if they could accommodate a special sized printout I needed and was told they could and that when I stopped by I could go over printing and paper options...the request was not exotic just not a size I saw online. That afternoon I stopped by but the person I spoke to wasn't in. The people I did deal with were so rude. They told me the earlier individual was wrong (ok mistakes happen) and when I tried to see if there were other solutions I was met with more rudeness and one word answers. They acted like any question I had about paper or print quality options were ridiculous when another employee stepped in and said she told the employee I spoke to that what I wanted HAD to be done one way and it HAD to be more expensive as if to tell me to stop asking questions. That's when I left because I refuse to give business to a place after being treated like that. There was one employee who was kind enough to bring me the paper sample options they offer while the others berated me, I appreciated her professionalism but the rest of the team didn't follow her lead. I went to another store where they were willing to discuss my options before I agreed to the product for a much cheaper price!
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July 2023 by L S
The print and marketing services are excellent. Andrea went out of her way to make sure my company’s cards were done correctly and looked excellent. Thank you to everyone on the print and copy team for your reliably tremendous work!
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July 2023 by Megan Galema
I went into Staples and was helped by Anaya. I was specifically looking to print centerpieces for a 30th birthday and had SO MANY questions. She was so patient and kind throughout the whole thing. Thanks a million, Anaya!
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June 2023 by Dr. Lindsay Scholz
The print and marketing services are excellent. Andrea went out of her way to make sure my company’s cards were done correctly and looked excellent. Thank you to everyone on the print and copy team for your reliably tremendous work!
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June 2023 by H. Poyraz
I usually buy my stationery and office needs from here. It's easy because everything is available. Since very few personnel work, I have to go to the cash register even to ask questions. I also use it when I need to print and print, but I think the printing process is a bit expensive. I just realized that they also sell office furniture in the back. Next time I will look at the prices here.
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May 2023 by Michael Bittner
Ive been here 3-4 times a year for the past 3 years to purchase multiple graph paper spiral notebooks. Never have I been able to find more than 2 of them in the whole store. I will be purchasing them on Amazon from now on. Bad businesses = No business.
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May 2023 by matthew jimenez
Worst customer service ever, print marketing services were so rude and unhelpful. Both female representatives seem to be competing on who can provide a more decrepit response.
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May 2023 by Kevin J. Moniz
I have a contract with UPS so I go to staples to drop things off. I went to this particular store with my children and it was not a family friendly atmosphere. It was so weird. I won't be going back here.
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May 2023 by Crystal Wright
I went to staples in Springfield New Jersey on Route 22. And was helped by Kasey. She has extraordinary customer service. She was very attentive, caring and made sure I had everything I needed along with every other customer. She made my experience one to remember. She ran the copy and print services area like no other. And made sure all her customers were help. We need more like her bubbly helpful and happy to work.Thank you Kasey you are wonderful
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March 2023 by Sindy Jimenez
Customer Service is amazing in this specific store, the printing and marketing team are super helpful, kind and patient, I had to get some business cards and there were so many changes I had to make and they work with me in making those changes I've never experience such an excellent service in any other office store, thank you so much and keep up the good work.
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January 2023 by MB
The staff, especially the printing dept staff is just ghetto. Will not go back ever again. Stay away, mean nasty people from the hood.
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January 2023 by Eric Lienhard
Large store with helpful and knowledgeable employees
