-
July 2024 by Sandy Harris
Fast tech support..very helpful employees
-
July 2024 by Justin de la Peña
Good for printing and occasionally some good deals. I go here for Amazon returns as well, which go smoothly, but the staff in that area can get overwhelmed with only 1 person assisting with both printing and returns. Knocking a star off for staffing but also because they don't always open on time like it is posted on their store hours.
-
July 2024 by David Boyd
Staplesand the associate helped me find a label suitable for a cable tagging assignment and updated my rewards.
-
June 2024 by Stephanie Chervenyak
honestly, has to be the worst staples in the country ..i have been there multiple times, staff is so rude, nothing is done on time, long waits..just a nightmare overall.
-
June 2024 by Tammie Ellis
Anaya has an AWESOME CUSTOMER SERVICE PRESENCE!!! She is also extremely talented and patient!! It's truly refreshing see her fine qualities displayed in a young person!
-
May 2024 by Susan Dolinko
easy online, store pickup for order. Faster and cheaper than Amazon
-
May 2024 by KEVIN EGBERT
Easy shopping
-
May 2024 by Frank Leo
Staples sales and management teams in the Springfield store are very personable and professional, their service to satisfy your needs, either in purchasing items or returning item for exchange or refund. They upgraded their rewards policy, and use your credits you have towards a purchase if you want to use them or save them and accumulate more credits for more expensive items. I'm very happy with Staples, and give the whole company a 5 star rating.
-
April 2024 by Sarah Costa
I had not been to staples in store for a few years and never that store. The people were helpful and kind and I received a 15 percent coupon for an Amazon return so we used it on a chair. My dad had said to go into staples as my daughter needed a chair and I was skeptical as I thought the prices would be too high. I was wrong!
-
April 2024 by Nancy A
the store personnel were helpful and friendly, after a bit of figuring out what ink cartridge I really needed I was all sorted. Overall a good experience
-
March 2024 by Anna Esposito
I've been to this staples a few times to return things in the back either for amazon or happy returns and KASEY and the store manager have been a big help!
-
February 2024 by Jill Fuini
Print shop was a pleasure to work with. I was in there doing a project for Kean University and these two women, Shelby and her coworker were awesome to work with. Helpful, professional, personally and clearly cared that customers had an exceptional experience. These two deserve a raise! Will do all printing here!
-
December 2023 by Frank S.
I had a print job that got a little confusing. Kasey worked really hard to get it done right all while having a positive attitude and staying open to my concerns. (She was also helping tons of others quickly and efficiently while I was waiting.) Corporate needs to give her some solid recognition for going above and beyond. I was super happy!!!
-
December 2023 by Kat Block
I had a dismal experience today at this location. The lady working in the printing department was completely unhelpful, hostile, and reluctant to walk me through the process. I explained that I had never done the printing process before and really needed her help. She completely dismissed me. In the past employees at this location have been much more helpful. I was planning to order other items, but she was so nasty and unprofessional that I just wanted to get out of there. Extremely poor customer service. She treated me as though I was an idiot.
-
August 2023 by Jerry Romeo
Great place to go for all your needed supplies
