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June 2023 by Brandon DeVille
The community is well kept and quiet, the management staff are very polite, helpful, and happy to see you. It's on the pricier side, but well worth the price. Updated appliances, beautiful kitchen and flooring, fairly nice bathrooms, and in unit laundry in many of the higher end apartments.I've been living here for about 4 months now and I do believe ill still be living here for at least another few years.
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March 2023 by Jane Heinzelmann
Moved here in December and have nothing but wonderful things to say. It’s a safe, quiet, friendly complex. My 2 bedroom is hardwood, spacious, and beautiful. It’s clean and taken care of. Maintenance is fabulous - polite, clean, and quick. They do repairs properly and don’t skimp. Management is fabulous and responds promptly to questions or concerns. Kid and dog friendly with a great little park within walking distance. I love it here!
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March 2023 by Claire Sinclair
We were so pleased after experiencing our first snow storm while living here. The crew that did the snow cleanup did a terrific job and our sidewalks, streets and parking lots were completely cleared out before we needed to leave for work. We are grateful for their hard work. Thank you.
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February 2023 by Michael Colandrea
Anytime I have an issue at the apartment the team is there right away to help. They provide excellent service in a timely manner. Thank you!
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October 2022 by T. Onder
My overall expreience with Veronica C. , assistant property manager, was excellent. She is super nice and reachable. She understands your needs and also follows up the steps with you. Although I did not have the chance to rent a place here, it was a very nice customer service. Thank you.
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July 2022 by Tomurcuk Onder
My overall expreience with Veronica C. , assistant property manager, was excellent. She is super nice and reachable. She understands your needs and also follows up the steps with you. Although I did not have the chance to rent a place here, it was a very nice customer service. Thank you.
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March 2022 by Scarlet Blackfox
I’ve resided at at short Hills club Village for a number of years. Since the new management has taken over I have seen a dramatic positive change and I feel a lot has to do with the leasing manager Veronica.Any dealings that I’ve had with her have been pleasant and productive. She handles every situation in a timely manner. She is an example of what an excellent employee should be.
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January 2022 by Lawrence Katz
Just read Andrea's review and it is spot on. The PM office here acts as a buffer for the "Corporate Office" which is essentially non existent because they cannot be reached via phone or email. Some of the staff try to do a good job, but they are hamstrung, probably by not being able to spend any money to fix things professionally. Others on the staff, are not helpful, and dismissive of tenant requests.Parking is a problem and has been exacerbated by PM's decision to remove parking spaces for the entire winter, even though snowfall removal, rarely,if ever, would require the elimination of valuable parking spaces. Appliances and fixtures are about what you have in public housing, power outages are frequent, care of the grounds is quite nice by the front office and main road, but not elsewhere, and any capital improvements made to the apartment buildings themselves are at the cheapest level possible.I would be remiss if I didn't say that I've lived here for almost 10 years, and I find the location great, and wonderful neighbors, which are the main reasons I am still here.
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January 2022 by Andrea Mansfield
I have lived in SHCV for over 12 years and have been through 3 management companies. The current management has been effective at updating the much needed exteriors and interiors at a very low level. It is definitely an improvement, (there was no where to go but up before) however, they only go as far as what is seen on the surface. Only the main roadway apartments have proper landscape maintenance, seasonal update and sprinklers. The interior lawns are dried up, spotty and neglected, brush is dead and overgrown, and complaints are ignored. Any maintenance on the interior is at the bare minimum or ignored. Your AC will have to fail 5 or more times for them to replace it with another used one. Office staff is kind and works hard. Maintenance do what they are allowed. Neither have any power to do anything. Parking is scarce, over crowded and not monitored. The worst news yet, they are barricading multiple parking spots in each lot for the ENTIRE Winter starting today, including handicapped spots, in order to make room for snow removal that isn't even here. It is utter nonsense and will force people to park outside the community and walk in, in the dark; Including elderly/handicapped and children in residences. Dangerous and neglectful. My speculation is they were sued last year and are thwarting any further financial losses. Parking is atrocious here, and good luck finding a garage. What's the use of living here if you can't rely on a parking spot to come home to. Not to mention, rent continues to rise. Neighbors are lovely, we help each other out and try to work together with management & staff, but it is futile.
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November 2021 by Nadine Awad
I have resided at short Hills club Village for over 20 years. Never has the property run as efficiently as it is now under the new management. Kristen Coppola, property manager, is a wonderful representation of this property. She is personabl, diplomatic and extremely efficient. Every situation is addressed in a timely manner. What a pleasure it is to deal with someone so competent.The residence and owners are lucky to have her along with other amazing staff.
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September 2021 by Madeline Waegele
SHCV is a warm and inviting community. The residents who live here range from families to young couples to elderly folks too. The management team, Kristen and Veronica, are amazing! They’re quick to respond, very helpful, and so friendly with the residents. The maintenance team is also amazing. Whenever we need something, they’re there the same day! We love SHCV and recommend it to all!
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September 2021 by Hanson Hsu
Great community to live in. Close to shops, downtown areas, buses, train, parks, etc. Management and maintenance teams do a great job supporting the residents. Issues are addressed quickly. Appreciate the work like the lot re-pavings to keep things up to date.
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June 2021 by JS
My wife and I moved in February to this complex. We were rushed and forced to move into a unit that wasn’t ready. The unit upon receiving, was filthy! They refused to do walk-through or fix any of our maintenance requests properly. Also they have entered our home with zero notice.
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May 2021 by Sandra Harned
My husband and I had a very short time period to find a new place to live. We looked at many places online and came upon Short Hills Club Village.I drove into the complex to the leasing office to inquire and get information. I was met by Veronica Carr. She is very pleasant, warm and welcoming. She showed me an apartment that was turn key available. She answered all my questions and/or concerns. She was very detail oriented about the apartment and the community.Veronica was terrific! She put me at ease, as this was a very stressful time for my husband and I on such short notice. She took the time to explain everything and I never felt rushed to agree or sign anything. Kristen was also very pleasant and helpful with any questions I had and addressed a few concerns quickly.I would like to add that the maintenance team is also terrific. Any service ticket I put in, Veronica and the team addressed it immediately and Veronica always kept me informed about the progress.This is a wonderful community and we're very happy here. Thank You!
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May 2021 by Oksana Rubin
Be careful moving to Short Hills Club Village in Springfield !!!! People who owns the place is nowhere to be found. Menegment is totally useless !!!!!! When they asked to provide boss company number they just ignore you. If you have noisy neighbors the only help they can offer you is call the police. They will never resolve any problems you have, besides move out or to move out to a different app. that will cost you extra fee !!! There are only 2 maintenances guys who works and do8ng great job fixing !! The rest of management is absolutely useless !!!! Run awa6 from this place !!!!!
