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May 2024 by Mike
BEWARE!!! DO NOT GO TO THIS STORE!! My 18K gold chain was broken. I asked to repair my 18K gold chain. This was a simple solder job. Moses tells me to leave the chain and pickup later. this was strange to me since it was a 15 minute repair.I had no reason not to accept Moses's remark which was" I need to clean it before I repair it".I returned to pickup my 18K chain and to my surprise it was not my chain, but a thinner, lighter chain. They replaced my heavier change with a look alike chain.WARNING STAY AWAY from this store!!!!!
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February 2024 by Karen
Have been taking items to this store to be fixed and have always been satisfied with their work. Recently purchased a ring set and a bracelet, with no problems.Moses and his partner are always pleasant.
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December 2023 by Kate
Easy transaction. Friendly and knowledgeable
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October 2023 by Frank T
Excellent service. We have been customers for over three years. I purchased my wife’s 25th anniversary wedding band which was custom made by Moses. My wife loved it. Moses and staff were knowledgeable and patient. I bought my son’s cross and this past weekend another gift for his confirmation. As always Moses was amazing. Highly recommended
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June 2023 by Darren D.
nothing but great things to say about JX in Springfiel. Moses, his brother and father have been great in all things Jewlery related. I first came in to sell gold and got very fair prices per gram for both gold and silver. since then I've had many pieces repaired, reinvented (taking stones from old rings and put in new settings) and recently purchased several rings for my wife. prices are very fair and Moses worked with us on a very good deal. highly recommend.
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May 2023 by Nicholas Alexander Belmonte
These guys are truly great and provide an amazing service. I’ve been going to them since 2020 buying various jewelry pieces and have always been treated with honest, sincere, and genuine service. Being a huge fan of watches, I have bought and taken many watches to them to fix or adjust and they always help me find a good size and have even repaired watches for me for a super great price. They sell amazing pieces of jewelry and are truly friendly people that want to see their customers happy. As I prepare to propose soon to my girlfriend, I can see myself buying the ring from them. Worth the time.
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April 2023 by Vincent Paparatto
They were very helpful and I was very happy with the experience buying nice jewelry here on Route 22 Springfield New Jersey. The best place to find jewelry in New Jersey. It was an honor to meet the owner. They have many great top selections. I would recommend this place to everybody. Its a real pleasure going to Jewelry Exchange. I love coming to the store.
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April 2023 by Vincent P.
They were very helpful and I was very happy with the experience buying nice jewelry here on Route 22 Springfield New Jersey. The best place to find jewelry in New Jersey. It was an honor to meet the owner. They have many great top selections. I would recommend this place to everybody. Its a real pleasure going to Jewelry Exchange. I love coming to the store.
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March 2023 by jordynn 1007
I am the wife that was given this necklace , I did not break it , I simply unclipped it and was about to put it on my neck when the chain separated from the heart …. The word broke would indicate something by force , there was no force involved … are you in business to give the best customer service to your customers or throw around the word accountability ? It was bought yesterday, why couldn’t you just fix it to make it whole again , I am sure you have those capabilities in store ..? Thanks for ruining an anniversary gift ! All to prove who’s right or wrong ? That’s bad business in my eyes … It was $94.89 not $80!!!!!!
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March 2023 by Waldo Franco
BEWARE!!!! I bought a silver heart necklace for my anniversary, my wife went to put it on and the chain popped off the heart ..I went back the next day showing them what happened, I asked if it could be repaired or replaced and he told me it was pulled with force and he said to me “Do you want me to take a loss for this? “Never offered to repair or replace!!!I can’t believe for $90 he would treat customers like that!! He wanted to charge me to fix it! I wouldn’t give them another penny and hope you won’t either!!
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March 2023 by Anthony Pacilli
Sam always good prices and great service.
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January 2023 by Ismael Lozano
Love this place they have beautiful I mean beautiful jewelry
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August 2022 by Derin Colakoglu
This place is amazing they the treat the customers very kindly and have great customer service I would definitely recommend this store if you are looking to buy jewelry I recommend you to go here
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March 2022 by Yasar Cagdas
Great price, great service. They have big selection. Repair sevice is a plus. There is a experienced repair guy who knows what he's doing. Overall I like buying from this place.
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January 2022 by Dimi Zouk
Verry friendly not pushy good selection made purchase.
