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May 2024 by Mokhai Okhin
Dirty store and rude staff. Pass.
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May 2024 by May Tran
Good market, good place to buy all Asian grocery need
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May 2024 by David R
This is the place to go. Need cilantro when all the major supermarkets are out? Go to Gold Valley.Need mint when all the major supermarkets are out? Go to Gold Valley.Need __________? Go to Gold Valley, not only will they have it, they are even open Christmas Day!!!!
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April 2024 by Ralph Gaglione
Customer service is not available here at this market. If you buy something that doesn't meet your basic expectations, Gold Valley Supermarket could careless about you.Terrible business practices.
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April 2024 by Luyi Bai
Extremely Disappointed. If I could give ZERO-STARS I would.I rushed to Gold Valley this morning to purchase two living fish with fish cleaning service for my Easter lunch gathering. Unfortunately, my experience was extremely disappointing, and I feel compelled to share it with others.After cooking the fish, I discovered that they had a strong bitter taste. Upon further investigation, I realized that the gall bladder of the fish had been punctured during the cleaning process. This not only ruined the taste of the fish but also made them inedible.As a regular customer, I had never encountered any issues before, so I didn't ask for a receipt after checkout. However, when I called the grocery store to seek assistance, the person who answered the phone was incredibly rude and refused to help me. He kept asking if I had the receipt even I already answered no for several times. I offered the barcode and my credit card info to let him find my order from their system but he started YELLING and CURSING me for the inconvenience for him. I really can't believe this!! I had no choice but hanging up to save myself.I don't know if I would ever come back to Gold Valley even though it is the only Asian grocery store in this area.
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March 2024 by Dante Duenas
Good service.
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February 2024 by Dongbing Hu
Echoing the other customer,the service is very bad and close to being rude, partially thanks to their being really thinly staffed. I was wrongly charge for something. They didn’t even apologize and tried to find all kinds of excuses. As simple as it is, go check your own rack and see how the stuffs are sorted and priced and SHOW MINIMUM RESPECT TO YOUR CUSTOMERS.
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February 2024 by Ethan Pu
Extremely rude staff and terrible service. One of the staff overcharged one of my products and later when I went to check the receipt, I noticed that it had been overcharged. I went to talk to her politely, she told me to move away and wait in another line where a more elder man was checking out customers. I patiently waited for a few minutes for the customer in front of me to checkout to wait for my turn. He told me move aside as there were other customers trying to check out and I was cutting the line. I told him that that is not cutting the line, I just need a partial refund. I was surprised to see that this supermarket does not even have a refund desk unlike other stores such as Target. Then the woman that was checking me out earlier started interrupting in a very angry voice. She called me stupid although I was not even talking about her, I was talking about the product. I asked to speak to the manager, but somehow the old man called himself the "boss" in a very stubborn tone. I politely told him that you are not the boss because that was very disrespectful talking to their customers like that. I asked for my receipt so I could call the phone number with the products I bought, but for whatever reason, they threw my receipt away and gave me other customers receipts that were severly torn.The thing is, I was overcharged, I basically got harassed by the staff, and their service was horrible. Hope they actually refund me because as of right now, nothing has been done to this refund and that this never happens again.
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February 2024 by Luz Alvarado
Everything is fresh in this place
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February 2024 by Ha Thu N.
As a Vietnamese, I'm amazed by the variety of Vietnamese food and products here. They are also kinda affordable. Plus, the boss and the staff are super nice.
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January 2024 by Tina Li
Good selection of Chinese grocery!
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January 2024 by Llenaj
Love the vast selection of Asian tea, snacks, ramen, sweets, crackers, food, sauces, dishes…
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January 2024 by Naki Bo
The fruit and veggies are always fresh.
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December 2023 by M. C.
Last time I went there to buy eggs which was 3 days of expired from the day I purchased them , so I am not sure why they still put bunch of almost expired eggs for sale with same price ? Also some stuff, not really frush
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December 2023 by Forever Yung
Discovered this place quite by accident on the way to visit someone. On the way back decided to pop in. Ended up with a cartfull of groceries. Decent prices and a great selection of things. Very happy to have found this place.
