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“Jordan was extremely knowledgeable on various product differences from one brand to another and then within each brand line
I was only going to scope out the options and compare to feel of my bed at home but he took time to let me test many different options and I found one that was so comfortable there was no need to compare. That was it.
Price was good value for the model and quality so I ended up buying a more expensive bed than I had planned because it was so comfortable it was well with the upgrade. Jordan was nice enough to let me take that journey to decide what felt best for ME
If delivery and set up is as good a service I will be back when ready for the next room.”
“Rare find! A non-chain furniture store with excellent customer service. The options are vast & Michael's extensive furniture is extremely helpful in decision-making.”
11AM - 7PM
350 US-22, Springfield
Furniture Stores
“I have nothing but praise for the sales reps, managers and phone reps at all the Macy's furniture locations but especially the Springfield NJ location. They are helpful, understanding and truly knowledgeable about their product and customer needs.”
Furniture Stores
Furniture Stores
Furniture Stores
“We decided it was time for a new mattress. We stopped in at Mattress firm and were greeted by a pleasant sales representative Jordan. We were unsure of what our needs were since I am disabled from serious back issues. Jordan walked us through what our needs would be. The process was so much easier than we had expected. After about an hour we made an informed decision and purchased a beauty rest mattress and adjustable base. Jordan even worked with us on the price. If you’re looking for a great purchase experience, make your way over to mattress firm in Springfield. Thank you, Andrew and Laurie”