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March 2024 by Justin Smith
Very clean, friendly staff.
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February 2024 by Treasure Acosta
The Indian woman with the bun in her hair was very rude. She put her hand in my face when I asked for my little sister's drink to be corrected as she can not drink green tea. Very unpleasant.
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February 2024 by Sailor's Mouth
Well it's great to have a seat and enjoy my coffee at this Springfield Dunkin, but I really wish they would change the CNN channel . I'd rather have them put on a relaxing music cable channel and feel comfortable ..
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January 2024 by Alexandra Lapchuk
Clean shop and fast service.
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January 2024 by Tech Valley
I read others posts about Sheila, she is crazy and always angry and upset towards their customers. This brings down other good staffs who work around and trying to do better. Wondering managements hasn't taken any action against her.
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January 2024 by Manoj B
The manager, Sheila, is acting unreasonably. I've witnessed her getting into arguments with customers before, and today, unfortunately, it involved me. My 3-year-old son was trying to choose between donuts, and she seemed frustrated. She handed me coffee that wasn't hot, likely from an old batch. When I asked for a fresh one, she yelled at me. It was very rude. Since coffee from an old batch tends to be cold, I left the coffee there and exited. She didn't show any remorse or offer a replacement. Eventually, I got a new one from a different Dunkin' Donuts.
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December 2023 by Anna JT
The cleanest and coziest Dunkin around with a large sitting area off to the side.
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December 2023 by Jorge P.
They did not want to take my order. They said they aren't allowed to do do certain things that every other Dunkin does. Seemed like they didn't want to work.
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November 2023 by Yanny C.
This morning, I bought breakfast with sesame bagel with cream cheese and medium size ice coffee with caramel favor. I told the manager I wanted extra milk. But my ice coffee appeared very brown, and I checked the note posted on my coffee: 9 Milk, which is extra milk, I knew. But the problem is the woman, who is non white and non Asian, intentionally put less milk even less than the regular among of milk. In one word, the non white & non Asian lady discriminates me, who is Chinese. The manager didn't say sorry and didn't blame the racist woman. The first reaction from the manager is: " Do you need milk ? " I felt very unhappy and refused it. Then he said she put 9 milk already. I pointed a customer's ice coffee who just ordered regular ice coffee with No extra milk. His coffee color appeared exactly the same color as mine, which is brown "water" ! When I stepped out of the store and going to drive away, I found an African lady held an ice coffee with creamy color, which color is exactly what I want ! The lady's ice coffee color shows the ice coffee has extra milk. I felt angry for the racist woman and the manager who just supported his employees for whatever reasons. I won't come back anymore. An Interesting thing is I never found any Chinese people was there, every time I was in the store. As you know this store is very closed to the richest county in NJ, which means many Chinese there. I believe the store's racism is the main reason. The 5 stars reviews are mainly from whites and Indians for the 2 reasons: 1, The female staffs are racists. 2, the manager is Indian and owned by Indian too.
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September 2023 by Stankydanky
Ask for a latte comes out as milk with sugar no espresso shot probably I asked him for more he told me I need to buy an other espresso shot hahaha smh. Stay
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June 2023 by James p
Do NOT use the bathrooms here the employees unlock and just walk in and then act like it's no big deal . I'm totally humiliated and turned off by this place and I've been a loyal customer for over 10 years .Do not use these bathrooms at the springfield morris ave / morris turnpike location.?
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June 2023 by Steve Hendriksen
Nice place good service. They have a working restroom.
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April 2023 by Ali A
Very bad attitude. The man in register is acting like he doesn’t like his job and treated customers in very rude manner. I asked for hand soap and he totally ignored. I ask him I want the sausage on side again he refused. Does it take more than 10s to put susage on side?!!! I hope someone in the higher management level reads this message and take proper action addressing this issue.
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April 2023 by r r h h
People without hangtags should not park in handicapped spots even if they are running in "just for a minute".Parking: Very few spots
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April 2023 by Chris Snedden
Drove for 2 hours to visit family. Wouldn’t let me use restroom.
