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March 2023 by Patricia Blicharz
WOW I can't say enought about the supervisor Victoria Sanagustin at Connect One Bank in Springfield. She is TOP NOTICE.She goes above and beyond to help.I'm so happy she is here.
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March 2023 by Steven G
I had had nothing but great experiences with this bank and this branch. Everyone is very friendly and helpful. I have been a customer for years and am in the branch four days a week. I am always greeted warmly and friendly. I will continue to be a raving fan. Victoria the banking supervisor has helped me with many problems always in a timely manner.
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December 2022 by Jay L
I give this branch one star because I don’t have an option for zero. Super rude and unprofessional staff from management to tellers but the biggest highlight of unprofessionalism goes to the Asian girl whom I unfortunately can’t remember the name as her attitude and lack of willingness to provide good customer service is above anything else. As bad as this experience was, I’m not surprised as this bank in general has this “I don’t care” approach with clients. Yes, there is definitely a better place to be but this place is absolutely not with this bank or this branch.
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August 2019 by Nikola Z
Called to pick up $80 in half dollars, showed up 35 minutes later for them to tell me the teller left, couldnt help me. Awful.
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January 2019 by Luigi Monaco
The Staff and VP Paula Kaiser are the BEST....it's Like the CHEERS of BANKING.
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January 2019 by David Jennings
Have been going here for many years and have never had an issue. Everyone here is super friendly.
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January 2019 by Adam Jackiewicz
Rude staff