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December 2023 by James Lynch
I've been banking here for years. Everyone knows me inside. It's nice to have pleasant and friendly people to bank withHome town vibe.
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May 2022 by Trista
Everyone there was so kind, patient, and helpful!
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October 2021 by Ginger DeSilva
I unfortunately was the victim of a scam where they were in the process of taking all of my savings when I went into the Sparta Wells Fargo branch and they immediately went into action. I was helped by Kevin Adams, Eva Marchine, and June. They were able to stop the transaction. alert the fraud department, keep me calm. They were so wonderful. I am so grateful.
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March 2021 by Daniel Rodrigues
Best of the Best tellers here! Thank you Iris, Janet and everyone at the Sparta Branch.
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November 2020 by Lissette Ortolani
I stopped into the branch on a Saturday morning... frantic and in need of documents for a lender. The branch manager, Zoe Gatoulis, helped me. She totally went above and beyond to get me what I needed. What a tremendous team of people! This is what Excellence in Customer Service looks like! Thank you so much!
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June 2020 by Alex Payne
The ATM is always broken. They got me into using the atm and now it never works. The locations are few and far between to just try another branch like is usually suggested.
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March 2020 by Marc Butofsky
ARIEL at this Branch should be teaching other bankers what the word customer service means. She has been beyond fantastic and has been the most professional banker that you could ask for. I have dealing with this branch since December and give them 5 stars in every area. Thank You
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October 2019 by Lone Sophos
There is a very good reason why this bank and disgusting branch has very low reviews. The most asinine and birdbrained group of imbeciles I had to deal with. How pathetic. I couldn't even get one question across and there were no answers provided to me whatsoever. I was not asking any questions that posed any regulatory or safety issues and these morons wouldn't even let me speak. Impolite and extremely rude. ***STAY FAR, FAR AWAY***
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April 2019 by Diz S.
Wells Fargos time has come up, the customer service at every location has become a nightmare of angry people not even pretending that they care.......too many other banks to have to deal with this
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December 2018 by N10 Fit
Not sure why all the 1-stars but I have not heard any issues or problems with service provided and the tellers are quite friendly -- always with smiles. At times, there may be a long wait but with a little patience and a positive attitude, there would be more 5 star ratings.
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July 2018 by Phil Dressner
Excellent service.
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April 2018 by Kim Tolnai
I have had nothing but great experiences each time from Ariel, Daniel, and the manager, Jessica. My mother is becoming forgetful and has had some issues with her accounts. They all know her and welcome her, using her name every time. They make her feel secure and she needs that right now. Thank you all for the great customer service!
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February 2018 by Scott Caudill
I lost my Mother who had a Safe Deposit Box at this Branch. Her passing was sudden and it did not have my name on it. So I got a Court order from The Honorable Surrogate Of Sussex County who has instructed them to turn it over. And yet they refuse to Honor the demand. It takes a special kind of arrogance to defy a Court Order. And it takes a lot heartless and down right self righteousness to withhold what does not belong to them. And impede someone trying to Honor the last wishes of a Loved One......I was her Only Surviving Heir......
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January 2018 by Anne Marie Casso
Worst customer service possible. They don't even deserve one star. I needed my signature certified and they didn't know how. And didn't even try to help me. Just sent me on my way saying it wasn't something they could do at the bank. So, I went to the CHASE bank in Byram. They didn't know how to certify either, but guess what? They took a minute, looked it up, and were able to help. That's how customer service should work. If you're looking for a bank in the area, go to CHASE.
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July 2017 by Dana Digiacomo
Slow and never opens on time terrible
