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January 2024 by Lisa Feury
I was recommend to this salon and Ellen by the Sparta fb page. Never got a chance to try them. Made an appointment for today, got COVID over the weekend. Tried to reschedule online twice for the end of this week on Friday, which not work, called twice with my new "available" appointment choice and was never called back. When I called a third time, the receptionist said she in a singsong voice, she hadn't had a chance to call me back but... she DID had the time to give my appointment to someone else. It was no longer available. I would have been a loyal customer. I have a good paying retail job which requires me to look 100%. I really needed to get this appointment in this week because now I am out of time before the holidays. I have to scramble to find another salon by recommendation. I almost think they didn't call back because I said I had COVID. Very unprofessional. Where I work your nurture and cherish new customers. Your services may be great but your policies and procedures are POOR.
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December 2022 by Lisa Manno
Great salon. Every one is super nice and friendly. Jen does an amazing job.
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November 2022 by Jamie Snyder
I started coming here for the name but I stayed because of the people. I absolutely love how they cut and color my hair. They are very knowledgeable and really listen to what you’re looking for.
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May 2022 by Kim
My 2nd time to this salon, I initially made an apt there after a google search for a hair stylist in the area that is trained in cutting "curly" hair. I saw several reviews that mentioned Ellen the owner of the salon as a specialist in cutting "curly "hair and I was very happy with the time she took to educate me with the care of "curly" hair and also with the curly cut, at that time I also had highlights added, which gave my hair that bit of extra "oomph" it needed to look current. I just had my 2nd visit there to update my highlights and I am as pleased as the first time, I am so happy to have finally found a salon that listens to and treats their customers with appreciation !! Her daughter Jen who assists and works there also , is an asset to her business and I always enjoy her upbeat and bubbly personality ! I would definitely recommend this salon.Services: Curly hair
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May 2022 by Lynda Sudia
I needed a change so I gambled and went to a new hair salon. Ellen at Salon Serendipity gave me the cutest soft pixie haircut - I just love it and will be back for all my future haircuts!Service: Haircut
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May 2021 by Marcelle DiClemente
BEST. HAIRCUT. EVER! Bring a picture of what you want and Ellen will work her magic!
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April 2021 by Carmela McCleary
Thank you Ellen for knowing how to tame curly hair and educating me so I can replicate! The salon is so uniquely designed and welcoming and takes safety precautions against cross contaminating for COVID. PLUS the intellectually stimulating conversation. I am hooked and look forward to my next visit.
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March 2021 by Rose Ferraro
Finally - a hair salon that listens to what you want!!! Very, very clean & friendly. Felt right at home. Had full highlights - Great!
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October 2020 by Sara Vargas
1st I called and confirm for balayage and a trim I informed them my hair was black and it was long and I was quoted $125 I agreed I was scheduled with Sam nice girl but she needs more experience definitely 1st level stylist I showed her the picture of what I wanted and I wanted the balayage and curls And it not I got
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February 2020 by Kelli Glynn
I’m new to the area and have visited this salon twice! Everyone is so accommodating and the atmosphere is so warm and comfortable. Jennifer has done an amazing job on my hair with color and cut. I am looking forward to my next visit!
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February 2020 by Kelli Glynn
Jennifer has done a great job on my color and cut! I love this place and the environment is so warm and comfortable!
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February 2020 by Sabrina Andreas
Fantastic salon!! I loved everything about my experience with salon serendipity in Sparta. The owner Ellen is not only extremely talented she genuinely loves what she does. I enjoyed the ease and set up of the salon with it’s comforting vibe. Im so glad I found this place and am looking forward to many future visits.
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January 2020 by Bailey Kellenberger
I went here to darken up my very blonde hair and get a much needed haircut. Jen W. was extremely helpful and easy to talk with. Even though my hair took a lot more of the darker color than expected, Jen was more than willing to work patiently with my hair to get it to the color I was happy with. She did an amazing job with the cut of my hair and with thick hair like mine... that is not always easy to do! Thanks Jennifer!
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January 2020 by Joann L.
Always a great color and cut at Salon Serendipity! Can't say enough about the staff. They go above and beyond to meet your needs.
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December 2019 by Linda Mccrorey
Had an awesome experience from start to finish. Told they could get my hair the color I wanted and did exactly that. I’ve been to many other salons and they could never get the correct color, Sam did an amazing job and kept great conversation the whole time. I felt very comfortable, will be going back for sure!