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February 2024 by April Jarosz
I came here looking for a new pair of work sneakers and did not leave disapointed! Matt scanned my feet and then walked me through a ton of different options for what I was looking for and what my feet needed. He was so knowledgeable, detail-oriented, and really took the time to go over everything with me. There was no pressure, no rush, and when I made a decision he was able to order the shoes for me! I will definitely be returning and highly recommend!
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November 2023 by tommy mommy
Superb store! They have a 4D scanner that lets you know your exact size, arch height, instep and much more. This valuable information will then guide in offering you the best, most supportive shoe for your needs.
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October 2023 by Greta Sappah
This business has it ALL! Great friendly and customer service oriented staff that understand serious foot issues and have the knowledge of both their stock and how each item will assist with different customer needs. I was sent to this establishment by my doctor because of the arthritis and bone spurs in both my feet is so bad I couldn't walk without a cane safely. When I walked out of their store with my new sneakers on I was 80% improved and after wearing them exclusively for several days I am nearly pain free it is a miracle! I have even ordered a second pair! Worth every dime!
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October 2023 by Alison Rosnick
The foot scan technology is really cool and helpful in picking the right shoes. The staff is super knowledgeable, friendly and genuinely helpful in finding the right shoes. To top it off, I was referred by a friend to come here for shoes and he said the owner was one of the nicest people he knew. I was only in the store for 30 mins, but it was long enough to confirm this. I was shopping solo with my two little boys and he came out of the back with crayons and paper and sat and drew with them for at least 10 minutes. I can’t recommend this place enough! Will definitely be a repeat customer.
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September 2023 by Zach LaPooh
Staff is very knowledgeable about the proper shoes for your feet specifically. Very professional and kind people. I buy all of my shoes from here! 10/10 recommend
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September 2023 by Bryan Pol
My oldest son is a junior on the Delaware Valley varsity cross-country team. On Labor Day, we visited a Nike outlet and a running store with hopes of getting a pair of new running spikes, to no avail, either because their supply was inadequate or the shop was simply closed. My son entered a "running stores near me" search on Google and Root Runners showed up, prompting us to visit their shop, which is roughly 40 minutes from the Milford, PA area.While at the shop, my son stepped on an electronic display that immediately provided statistics on his weight distribution and displacement, so as to provide him the best fit and best quality shoe. Those statistics were emailed to us, free of charge. Furthermore, since my son was a student-athlete, he was given a 10% discount, and as a New Jersey retailer, Root Runners did not charge sales tax for clothing and shoe sales. My son left a happy customer with a brand-new pair of Hoka spikes for use this season.Because of this experience, Root Runners receives my highest recommendation. Their customer service was second to none. We will be back for every cross country and track season, for certain!
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August 2023 by Adrian Douglas
Best experience buying a pair of sneakers hands down! Matt takes his time and consults with you and brings out a few different options. He gauges how your foot reacts to make his recommendation. You even get a copy of your feet scan! I typically wear minimalist shoes but needed to change it up for more support. Highly recommend for anyone looking to find a better fit for their feet!
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June 2023 by Bryan Deery
Great store with a solid selection of gear and shoes for runners at all levels. I stopped in this past week to pick up some new trainers and I felt very satisfied with the service provided. Matt and McKayla were very knowledgeable about all of their products, and they let me try each of the shoes I was interested in, even letting me jog around in them! I settled with the hoka clifton 9’s and it’s one of the best trainers out there. Chefs kiss to this place, glad we finally have a specialty running store in sussex county.
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May 2023 by Jean Stack
Work walking on ER floor, always loved Merrill’s. Last pair felt too heavy. I’d been referred here by a good friend. Sprained ankle in a brace and hobbled in today. Told to ask for Matt but Leah greeted me. I was surprised by the cool computerized way to measure my foot. The 1st pair she brought out was the pair I bought! This is my shoe store from now on. Old store, fits and laces ,meets future. Perfect computerized measurements.
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March 2023 by Violet Friend squad
We just went to Root Runners in Sparta today, I purchased a pair of Brooks sneakers for our 10 year old daughter. What an amazing staff! So friendly, knowledgeable and helpful. I wouldn’t hesitate to go back. Thank you Root Runners.
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March 2023 by Sofia C.
I stopped by just to look in because I've been meaning to replace my sneakers. I was super pleased with the service. I have never experienced a store like this. They literally digitally mapped out my foot shape/size/arch and then brought me shoes to try that would fit my stats and what I wanted to use them for. I would absolutely recommend this store. Great products and fantastic service!
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March 2023 by Maggie Kuzniewski
I was in desperate need of a quality pair of running sneakers for my half marathon that was coming up in a few months. I was a decently avid runner prior, but always ran in basic Nike's that I didn't realize had zero support. When I got to root runners, Matt, the owner, stayed with me the entire time, giving me a personal one on one experience. They have a foot scanning system which shows your exact shoe size and everything there is to know about the balls, width, etc of your feet. After that, he had me try on multiple styles and even let me jog outside with them to find the perfect fit! He taught me SO many things about the fit and feel of a shoe, and even taught me that I had been wearing the wrong size running sneaker for years! All I can say is that I never got the service or the education at any regular retail store like this. I will 100% be going back when I'm due for a new pair.
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January 2023 by Rob Gleason
I am someone that likes to run but does not have much familiarity on what sneakers work best for me. On multiple occasions I have visited Root Runners and someone from their team has taken the time to work with me on finding the right match. Their running sneaker knowledge is strong and their attitude is consistently positive. They do a good job of explaining things so you can understand what different sneakers provide. I would recommend checking them out.
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September 2022 by Lisa Johnson
The reviews of this place don’t do it justice. My husband and I drove from an hour away to come here based on reviews and the technology they had available. The owner was incredibly welcoming and helpful. He took me through a foot scan, analyzed the tread on my old sneakers and set me up with several pairs to try out- even offering to let me jog up and down the sidewalk outside to get a feel for them. Mind you- all this while also being attentive to two other customers in the store and answering a million questions from my husband. I will definitely be back for the service alone- and the shoes are pretty great too!
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September 2022 by Joseph Corleto
Been here twice so far and it has been great service every time. You can tell Matt cares about your experience and will do everything to make sure you leave happier than when you came in. Thanks again Matt for helping pick the most comfortable running shoes I have ever worn!
