10AM - 8PM
8 Town Center Dr, Sparta“I really stopped at this store in Sparta to get a new remote. I overheard someone ask about Optimum’s cellular service and became interested. I inquired and the woman representative explained my options very clearly. I’m saving money every month!
I found them professional, friendly and knowledgeable.”
10AM - 8PM
68 NJ-23, Franklin“The store manager , Gus resolved problems quickly concerning on line orders placed with extensive technical explanations to an elderly relative requesting to go there. I observed his effective management style and courteous problem solving with customers and staff. He takes the iniative in decision making and trouble shoots with respect. Excellent communicater even during staff interactions while maintaining efficiency throughout his busy store.”
Open 24 hours
4 Park Pl, Newton“Wow. What an exceptional customer service experience. Planet Networks heard my plight and they went above and beyond in assisting me.Special thanks to Mr. Mark Conforth for taking the time to explain everything and make sure I understood the ins and outs of my new PLUME © router.My old ISP would never!”
10AM - 8PM
109 NJ-23 Unit 4, Franklin“We have used the Franklin, NJ Verizon store for years for our business and personal phones and have always received excellent service. Elvin is terrific - kind, patient and professional. Thanks for all of your help through the years, Elvin! ?”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
10AM - 7PM
321 Mt Hope Ave, Rockaway“Disappointingly long wait time to return a device that was shipped due to Verizon's mistake. Already inconvenient enough that I have to come in but waiting 30 minutes to return something is ridiculous. Not even that many other people in the store today.
Some old guy was grumpy and not helpful but manager Derick was able to help direct me. Apparently not every Verizon place takes Verizon equipment. If you have Fios don't waste your time here”
“Visited the store today for a new phone after dropping mine in a lake.. Gian helped me out and made what could’ve been a painful process quick and easy. Prompt, knowledgeable and professional while juggling multiple customers at once so nobody had to wait.”