11AM - 5PM
56 Main St, South River11AM - 6PM
32 Parsonage Rd, Edison“I bought my family to see what deals we have for our account, Brandon was there to greet us.I must say he is very patient, and gives great advice to help with our concerns.We will be coming back soon to upgrade 2 more phones.”
11AM - 6PM
299 US-1, Edison“Tony was fantastic in his customer service delivery was one in a million He knew the products, gave suggestions and was informative on all fronts. Thanks much Tony you are appreciated. You have a bright future ahead of you?”
“[2nd Visit, AUG 31, 2022](arrived an hour earlier and got a door right away)check-in & get a door at the office —->park & wait for unloading (just 20 minutes) —->paperwork at the truck by a worker*** nice & professional workers*** overnight parking available*** early check-in available*** quick unloading[1st Visit, JUN 15, 2022]check-in & get a door at the office —->park & wait for unloading (30 minutes) —->paperwork at the truck*** nice & professional workers*** quick loading*** flexible appointment time”
“Alfonso was such a great help. I give this place 5 stars just based on his customer service. I came in 30 min prior to closing. He took the time to help me with all my questions. To extreme detail with out concern for the time. Mean while another employee was huffing and and puffing about the amount of people in there.”
11AM - 7PM
182B Smith St, Perth Amboy“Thank you Dari, I went just to see what my options were coming from Verizon. She kindly guided me through the promotions and I ended up leaving with an iPhone 15 Pro Max and Apple Watch Ultra 2. I was expecting the transition to be difficult but Dari was diligent and ensured a smooth process.”
11AM - 6PM
156 French St, New Brunswick“This T Mobil is the best T mobile ever.!!!! Luis is amazing... very patient very friendly... his team mates are nice also they even stayed after hours to make sure my problem was fixed . I came is with a damaged phone and they went out of their way to back up the phone for me and restore it on the new phone . All other T Mobil's could not help me accept this store ... thank you LUIS 😘 you the best!!!!”
11AM - 6PM
1114A US-9, Old Bridge“My experience with Alina was absolutely phenomenal-she was so knowledgeable, professional and so willing to go above and beyond to be helpful in every way..I came back a couple of days later and was unable to connect my Bluetooth and she came out to my truck and kept trying until she got it..researching every step of the way..As a local business owner of nearly 40 years, I would be proud to have an employee such as Alina-she IS the face of T-Mobile in my eyes and because of my experience, I will refer friends, family and clients to her!”
10AM - 5PM
7000 Hadley Rd, South Plainfield“We visited the store just before closing time today and the girl(forgot to note the name)accommodated even though we went to the store before closing time and answered all our questions and provided good suggestions for the issue we had with the phone. We are impressed by the great service”
11AM - 7PM
695 Georges Rd, North Brunswick“Great customer service from Benny and Jaz. On the other hand, I spent an hour on the phone with corporate trying to get my refund after I canceled service a month ago, being told I would receive the refund in a few days. Nothing after a week. The stars just for store personnel.”
“Went here to replace my cracked screen protector. The staff here was extremely courteous. I was helped immediately and they even offered me free products and services. Thank you! 10/10”
11AM - 5PM
728 Union Ave, Middlesex“Jay and Sandip are THE BEST!! This location is the best tmobile hands down. They always go out of their way to help and give you the best deals possible. Always a pleasure to talk with and the customer service is unmatched”
10AM - 5PM
561 US-1 E5, Edison“The agents at the Edison store are amazing. I wanted to upgrade to fiber and there were so many codes on my account it kept giving them errorrs. They didn’t give up and kept a positive attitude through out.”
10AM - 5PM
1020 Cozzens Ln, North Brunswick“On 9/24/23 I went here with my elder male client client who is living with developmental disabilities to help him get access to his account after hours of trying to help him get this done over the phone. Christian picked up on my clients needs right away and he went more than above and beyond to assist us. He provided exceptionally friendly service and it’s obvious that he genuinely cares about people and doing the best he can to help others. Thank you for your help manager Christian you are awesome and amazing!”
“I must admit that as much as I hate shopping for electronics, Brittany, Christian and Ian have made my experience very pleasant. Not only was I greeted upon entering the store but their customer service skills were impeccable as they tried to get me the best possible deals. Brittany was such a pleasure to be around as she had an amazing personality and funny sense of humor. she took the time to answer any questions that I had. I did not feel rushed and was definitely treated with respect.”
11AM - 7PM
2431 US-1, North Brunswick“I had an excellent experience at the T-Mobile store. The customer service was outstanding, and Bobby, the representative who assisted me, was incredibly helpful. I appreciate the level of service provided and would highly recommend this store to others.”
11AM - 6PM
899 St Georges Ave Suite 13, Woodbridge“Honestly I walked in to try my last shot to fix the mess that I had over the phone with the outsourced agents before cancelling any service that I had with xfinity … I was expecting more from xfinity but unfortunately I had the worst experience, the agents were telling lies over the phone just to make the sale and convince me to get the so called promotion which at the end turned to be legit scam. the assistant manager did an awesome job and made everything right that day(Dec 27) (don’t recall the name I guess was Jouan). Many thanks & I appreciate your assistance.”
“Great staff. A little busy when we went, however, everyone was very polite and took care of all out needs. Madeline Santiago was very helpful and made transitioning to a new phone a great experience.”
“Update-Luca saved the day. He was able to replace the non-working charger. Also was able to figure out the issue with the locator. Problem with safari but he showed me a workaround. Great job Luca. Changed from one star to four stars because he fixed a bad situation created by the first employee. Initial post- Our $45 charger just stopped working. We bought it a free months ago at a Verizon store. Rep Nayyar said nothing they can do. Wouldn't even look up when I purchased it. Said she couldn't. Said I should call Apple. Might as well buy accessories at Apple for all the help you won't get here. She seemed bothered about having to help at all. The location on route 18 in east Brunswick is much more on the ball. If you come to this store I suggest waiting for someone who actually doesn't mind doing their job. Asked to fix my location (near me now gets wrong county). After wasting my time she said I have to wait for someone else. New? Untrained? Doesn't care? Hates job? Super crappy experience. Had her hand out ready to charge me $46 to buy a new charger. In event she gets sales credit I will let the person I am waiting for ring it up. Shaking my head.”
“The staff was great theybwere extremely patient setting up my new device and swrvice as I switch from T-Nightmare. I feel for them. They get slammed in the afternoon with Seniors. Some are not so kind and patient to the staff but they handle it all like professionals.”
“Went today to pick something that I ordered online . First of all, verizon has some really good deals online . Have never seen such offers with T-Mobile or ATT. I switched to Verizon and it's the best decision I made . Nice service and super good customer service . This location was excellent . When I went in I saw so much crowd and was thinking it's gonna take time .. but saw so many VZ employees inside . There were atleast 4/5 employees helping customers .. I had to login to one of their terminals , and I got assisted in 4-5 mins . Loved their service . Il surely recommend this location to others..”
10:00 AM - 4:00 PM
21 Bayard St, New Brunswick“I have no idea what the purpose of this building is. I know it is owned by Verizon, and it's possibly a corporate office. However, it is a very cool brutalist building, and for that alone, I enjoy it.”
“I was hesitant to go here based on reviews however I had a good experience everything I needed was handled in a timely and professional manner Korie Stephens was a pleasure to do business with 5 stars hands down”
11AM - 6PM
323 NJ-18, East Brunswick“Nahir was absolutely wonderful and so great to communicate with. 10/10 I would highly recommend asking for her if you have any questions, she was so knowledgeable and informative.”
“I had a perfect experience. I was helped by Jalyssa (not sure how to say her name) and her help was amazing. She knew everything and she was fast, thorough and honest. She definitely deserves to be a manager, as I thought she already was one considering how helpful she was. My visit was successful.”
“Slow service but I think that’s the fault of the customers and not the sales associates, although they should have more than 2 people working on a Saturday. The good news is the person that helped me was extremely nice.”
“Holley and Sneha were so helpfull and nice. They went above an beyond to help me out with a smile in their face. Great customer service. I'm very grateful. Piscataway NJ office”
“Metro PCS is another cell phone carrier in the area. They seem to be similar to Boost mobile and T-mobile in that they have a lot of prepaid plans and phones. Their coverage area is good in the New York Metropolitan area. There are no annual contracts and they are on the T-Mobile network.”