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July 2024 by Sergey Beregovoy
I wanted to buy a TXV valve, but they refused to sell it to me because I have an account in New York, and this store is located in New Jersey. I don't understand why I can't buy this in a store located in the United States of America? It’s a strange business - to buy something in a store, you need to go to your home state.
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May 2024 by Andrei C
Always professional, fast and fair pricing.Shop heat most across all hvac supply houses.Highly recommended
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April 2024 by Kevin Chacon
Great customer service.
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April 2024 by Timothy Gentle
Great place to shop at. Employees are always friendly and knowledgeable.
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February 2024 by Jordan Blackwell
Great customer service and short waiting times
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February 2024 by Mitchell Hawryliuk
The guys here are very professional. Very knowledgeable and Efficient. They do there best to get you in and out in a timely manner
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February 2024 by Amarjeet Singh
Hector ,dave and chris they are the best!!!!!
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January 2024 by chris jaworski
The best ever!!!!
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November 2022 by THERESA SAMANTHA FLOWERS
Best ever
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November 2022 by Steve Manly
Now that Adam isn't here......I feel like a part of me is missing. I feel like I'll never be whole again...
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November 2022 by David Cousin
Easy place to get to but backing up to the docks sucks
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September 2022 by Mr Megga Blend
Best ever
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September 2022 by Mrs. Blend
Best ever
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May 2022 by Nick Vespa
Great People and Great Service!
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July 2021 by Rich C.
I have a business account with Johnston's Supply. I sign into their online website and place an order for 4 ft x 8 ft sheets of 26 ga. galvanized sheet metal. I received an order confirmation in the email. I figured that it probably was not available in my local branch, so I waited. After two weeks, on a Thursday morning, I called the branch and spoke to a customer service rep. First she says we don't have that. I reply "why would the website accept my order and send a confirmation if you didn't have it?" Then she says we tried to contact you but I told her that there is no email or voicemail or evidence that they did. Then she says they have smaller ones 3 ft x 8 ft but I tell her it will take twice as many of those to yield the finished size my customer needs. The last thing she tells me is she will have purchasing try to get some. I hear nothing from them for the rest of the day and all day Friday. On Monday morning I called just to find out that that useless b**** never got anything ordered. Another sales rep looked into what hadn't been done and got it ordered right away. About a week later the sheets finally arrived. This is not the first time that Johnstone Supply customer service has left me hanging. Recently I was looking for a $9000.00 milling machine for a customer and they didn't respond to my inquiry. Be aware of who you work with. The customer service need some improvement.
