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February 2024 by Theresa Cofield
I was on my way to a funeral and I had a flat. I came in and explained my situation to Warren. Needless to say, he was very helpful and polite and he assured me that I would have you in and out. He kept his promise and I made it to the funeral services on time, despite the weather conditions.Thank you
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February 2024 by Raul Rodriguez
Warren, Tony and the rest of the guys rock! Very patient and knowledgeable. Never try to upsell you or pressure you into doing anything extra. They just want the best for your car at the best value. Shop is always perfectly maintained. I'm definitely a repeat customer and definitely recommend the goodyear in South Plainfield
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January 2024 by Chouaib Hihi
I replaced my 4 tires for my truck. The sales person, Jasu, was very professional and helped me with the tire selection and applying for Goodyear CC. Everything went smooth. At the end I was given the paperwork for alignment and receipt, I got in my truck and drove home. I parked my truck on my drive way. I noticed something in the lower front bump then found out that it was a damage. I also felt weird when I was driving the truck something was not right. I checked the tire pressure and found out that the front right wheel had 38 psi instead of 35 psi. I went to the store and spoke with a sales person who said that the manager was not there and I can talk to him. He immediately denied it and told that the person that work on my truck said that he did not do it without even talking to him. I was told the manager will call me. One would think in such a company store that they have a system for taking cars in and returning them to customers ensuring that vehicles are not damaged and eliminate the company's risk.
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December 2023 by Gary Y
Drawed in by online $24.99, true color of "can only do $79.99 in shop for your car." showed.I turned away immeditely and forever.I seriously urge Goodyear to leave this plaza to surender this space to better busisness.
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December 2023 by Christopher Chiu
I went to the South Plainfield service center and was greeted by Qaydar Mapp. As I placed the order/appointment online, there was a disconnect where the tires were still in transit. Qaydar knew that I had limited time and quickly found the tires locally. He did everything to expedite the service and was done in 90 minutes despite needing to obtain the tires. Great service from the technician as well.
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December 2023 by Jamie Johnston
Great visit! Warren is extremely helpful and very knowledgeable. Explained everything that needed to be done. Great professional service!
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December 2023 by Louis Price
Better late then never. A few weeks past, I brought my Soul in for service. It needed a new exhaust system that cost a pretty penny. My wife nixed it. Tony and Warren came up with a temporary solution that stopped the leak. This was going above and beyond to help the customer and was greatly appreciated. Cudos guys.
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October 2023 by Lili
Really and truly getting tired of spending maximum $$$ for no improvements. Went in because my brakes were squeaky, we all know how annoying that is. Take it in they said I need new brakes rotors around the car , boom whatever tell ‘em go ahead. It hasn’t been 2 weeks ITS SQUEAKING MORE BOW THAN IT WAS BEFORE I TOOK IT IN . I spend 1500.00 to enhance the noise? I’m afraid to take it in , they might charge me more just to look at something
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September 2023 by Mike Huang
I did my A123 service here for my Acura. Very satisfying experience. Also very nice and friendly staff. They finished the service 50 minutes quicker than expected. The air filter change was able to solve the issue on my car. Will definitely come back.
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September 2023 by Susan Hughes
Had a screw in my tire and needed a new one. My local Goodyear store didn't have it. Called over to this store late on Saturday. 40 min later I arrived. They were great. Had a lovely experience and allowed me to make my trip from NJ to Boston without worry!!Thank you ?
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September 2023 by dawn giaka
Warren was extremely courteous, professional and efficient. I had a new battery in less than half an hour thank you!
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August 2023 by FRANCESCO ROMANI
Tony and Qaydar were great, honest and explained some services thoroughly. Im very happy to have come to Goodyear to buy my set of new tires.I will always come here whenever I need new tires they take good care of me
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August 2023 by Mike Carofano
Blew my tire on the Parkway. Arrived here at 8am the next day and Warren helped get me back on the road. Great customer service!
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July 2023 by T Nguy
I thought I had a nail so I brought my car in for a fix. They charged me $50. The next day, the low pressure light appears again. I brought it back. The manager apologized that they could not find any nails nor where the leak was. However they would still charge $50. If you can't fix the issue, then why taking money. That is immoral.
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July 2023 by Sharan Shetty
Went in to get the brakes checked. They did a thorough job. Good customer service. Tony was great
