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January 2024 by D H
I was in this store about a week ago, having a crappy day. When I walked in I was greeted by a woman with the biggest smile. She asked me if I needed any help and we exchanged conversation. The same woman rang me up and made the process so easy. I hadn’t had customer service like this in a while!! She really brightened up my day with her pleasant demeanor. I cant remember her name but she had bright red hair. Famous Footwear you are doing something right with these employees!!! Will definitely be coming back to visit her!!!
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January 2024 by jaelyn nieves.
Amazing staff!!! I did not have to look for anything and was helped very quickly. Will be coming back because of the good vibes ??
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January 2024 by ryan green
I am very disappointed with the management in this store. My family has shopped here for a few years and we are loyal customers. I bought my son Vans for school and after a month and a half, the sneaker started to separate from the rubber bottom. This is a clear defect. Vans are usually dependable. Clearly they have a good reputation, especially in the skateboarding community. So that being said, this pair was defective. When I brought the sneakers back to return them, the manager said that didn't want to take them back because they were worn already and dirty. Common sense was totally absent. One sneakers are worn, they aren't put on a mantle to be displayed only. Secondly, they weren't dirty. They weren't pristine either. What difference does that make?? THEY ARE DEFECTIVE!! The manager on duty didn't care when I told him that my family shops here and are loyal customers. He clearly doesn't understand that customer loyalty is worth more than a fifty dollar pair of sneaker, that they paid alot less for. All I wanted was an even exchange or a store credit. He wasn't having any of it. The store associate that I initially approached was more professional than the manager. Shame on you Famous Footwear. You lost a loyal customer for peanuts and an ego...
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August 2023 by Kim L
Friendly, helpful staff. Good prices
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June 2023 by H. Poyraz
We went to the shops next to it to look for shoes, but when we saw this store, we went inside. we had shoes, slippers and sandals of every brand and every kind we wanted. employees were involved. The slipper we liked did not have a number, but they said they could find it from another store and bring it. Spacious and beautiful store. Definitely a must see place for shoes and alternative things.
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May 2023 by Katya Valverde
I like this place, but on a Sunday they open @12 pm and there’s a lot of people waiting the person supposed to open the store it’s sleeping at his house. It’s now past 12 and when one of his co-workers called him many times and said I woke him up now, he should be on his way soon, just now woke him up???
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December 2022 by Janet
Piscataway, NJI was greeted upon entering the store but I heard a snarky remark immediately following. Other customers were welcomed back but I received no farewell remark exiting.The store carries very low quality products.
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May 2022 by Tommy61 NJ
Better than average footwear for all at decent prices
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April 2022 by Donna Peoples
Exchanged sneakers. Purchased flip flops. Nice store.
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January 2022 by Bobbie Reeves
My son bought me a pair of sneakers but they were too small. I had to return and purchase a new pair. The associate was very helpful and nice.
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October 2021 by John O
Good prices on stuff. And got that book deal on most.
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September 2021 by Alisa Douglas
Although there weren't many shoes available, normally there's an excellent selection at great prices. The prices were excellent when I visited the store with my mother and therefore that's probably why the selection was unusually limited. Also, the staff was attentive even though the store was busy.
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August 2021 by Megha Sharma
Good variety but little pricey
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July 2021 by Remain P.
they suck, close at 7pm and all other stores around are open, south plainfield. didnt read their sorry hand written hours on the side door, i pulled the door, it was locked, cashiers laughed, their shoes were my last resort anyway. i will not go back. famous my a***
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June 2021 by Pulkit Dhingra
I normally like famous footwear stores but in this particular one I did not like the staff's behavior. They were very unprofessional and unfriendly. 15-20 mins before the store was to be closed I had atleast 3 staff members come to me separately to tell me that store is about to be closed. They weren't bothered to check with me if I want something and didn't offer any help. All they were concerned was that I just leave the store so they could close it on time. This really put me off. I am not going to this store ever again.
