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December 2022 by Joao B.
Worst run business in town.Unfriendly staff, pharmacist.Waited 10 minutes at the drive through window, rang bell, used my cars horn, nothing. When I banged on the window, the pharmacist waived me away.This after I made several attempts to speak in the phone with someone, on two occasions I waited in excess of 15 minutes before hanging up.What's going on? Are we the consumers the forgotten species?I have no problems with other CVS's, had a tremendous experience with one in Metuchen (closed) as well as the one on Inman, excellent staff as well (farther).CVS-Oak Tree, do your community a favor, and close your doors, invest on educating your employees some people skills, while reviewing your business model.
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June 2022 by Salwa A.
One of the rudest pharmacy ever. There's no reason for them to speak to customers rudely when I was simply asking a question and then was brushed off.
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August 2021 by Google user
Most of the people working in the pharmacy section are extremely rude and lack common courtesy. Do not expect a pleasant experience if you have to deal with the pharmacy. People at front desk perfectly fine and nice to talk to.
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August 2021 by Daniel R.
Pharmacy people kind of rude. Went there for both COVID shots but probably won't ever return for anything else.
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June 2021 by Luis Daniel Mieles
Buen servicio!!! Muy amables !!!
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April 2021 by Donna R.
I came here twice in the last month for both of my Covid vaccine shots. The staff here was amazing! They were completely organized, and both my appointments were on time. The staff was super polite, and the check in was easy and only took a few minutes. I was in and out both times within a half an hour. I never waited more than 10 minutes to be vaccinated. I was very impressed with the set up here. The shots were painless. I did get sore the next day, but after a day or so I felt better. I highly recommend coming here to get vaccinated.
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March 2021 by Gayl Eitel Schaad
Went for the vaccine....
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February 2021 by MadeIn India
Most of the people working in the pharmacy section are extremely rude and lack common courtesy. Do not expect a pleasant experience if you have to deal with the pharmacy. People at front desk perfectly fine and nice to talk to.
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February 2021 by Joe Vota
Always kept informed about meds
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October 2020 by Stephen J Bronski
The male pharmacist was rude and misinformed. On two different times he said he could not refill a prescription because of the date, he was wrong , I took the prescription to another pharmacy 5 min away and they were filled with no issues. Also behind the pharmacy counter is a mess. Upper management should be ashamed of this store.
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October 2020 by Stephen B.
One star and that's being generous. Pharmacist was rude . The pharmacy department ( where the drugs are kept) was a complete mess.I was picking up med's for my wife, he said it was to soon to refill which was incorrect . I took the prescription to another pharmacy 5 min away and it was filled with no issues. This happened twice.
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July 2019 by Antonio R.
Absolute worst CVS around. Avoid at all costs. The store is not maintained that well, and the staff is unfriendly. The Pharmacy is out of control!! Never have medication in stock, and again, the staff is unfriendly. I honestly wish there was a Walgreens closer in town.
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April 2019 by Anthony K.
Pharmacy has awful service. First I couldn't make out a word the pharmacist was saying due to a very heavy accent. Then she's told me they were out of the medicine I needed it and told me to go check one on Inman. Reason why two stars one she should of call the one on Inman for me which she didn't do and course they didn't have it either. 2nd you need and should have a pharmacist that speaks English clearly and princely, it's critical for clear communication with that job or else wrong proscription could be filled.
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January 2019 by Jessica F.
Paid $34.63 for two items and when I returned them (unopened) CVS system refunded $27.70! The POS system added a 20% employee discount to my refund when it wasn't present on the original purchase. SHORTAGE OF $6.93. The cashier; Jill, couldn't give me the rest of my money. $6.93. She brought up the store manager, Josh to resolve. Josh offered only $6.50 in extra bucks (that was the 20% discount amount not the correct refund missing amount; missing .43). I declined the incorrect refund and method of refund. Josh then told me to call ShopCVS to resolve. Since is a CVS issue, I asked Josh to call and handle this because I paid full price, no discounts. Internal should have a direct line. Over an hour later and two calls to ShopCVS since they hung up on Josh, the whole time the front LINE was more than FIVE PEOPLE LONG (plus a line at Pharmacy), resolution was reached to refund my total price paid. The level of customer service to resolve this 100% should have been offered not requested by consumer, but CVS corporate is stingy with coverage (evident by the line) causing 1 hour of management's time over $6.93. Terrible Customer Service at ShopCVS for customers and employees! At the end, the shortage in my money refunded was resolved and I will return for other needs.
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October 2018 by Dia I.
Asian woman is very rude and talks with no respect for customers! Totally surprised she is still working here with this attitude.
