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March 2024 by Peter C.
Great service and friendly staff. I was referred by an insurance company to repair my car. Branning is partner with car rental company. From my standpoint, it's very convenient that I can return my rental car either in Branning or in car rental place.
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February 2024 by Ray Leak
Friendly staff, nice facility. Needs to improve on communicating and keeping the customers up to date on longer than expected repair times and delays in receiving necessary parts.
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December 2023 by Raj S
Went to this body shop to repair my car. Had my appointment at 10.15 but went early. The employeees were really helpful and completed the assessment with my request . Good location . Very close to Edison. They also specialize in teslas. .. parking outside is a bit tight . Always full. Tough to get a parking .The receptionist was very helpful and explained the whole process. Then someone else helped me with the overall assessment . I liked they keep me updated on the progress of my vehicle . Good experience overall ..
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December 2023 by Raj S.
Went to this body shop to repair my car. Had my appointment at 10.15 but went early. The employeees were really helpful and completed the assessment with my request . Good location . Very close to Edison. They also specialize in teslas. .. parking outside is a bit tight . Always full. Tough to get a parking . Good value .. The receptionist was very helpful and explained the whole process. Then someone else helped me with the overall assessment . I liked they keep me updated on the progress of my vehicle . Good experience overall ..
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October 2023 by Kevin Lin
Got rear ended. Was a pretty expensive fix ($6000) Brannings work with Geico and made the process very quick and easy. I was kept up to date every step of the process from when to take in the car, when are parts arriving, when are things being installed, even finished 2 days prior to the estimate date! Every time I call them they always have an answer!Replaced the whole lift gate as well as the fiberglass bumper. (Even did a quick rock chip paint touch up on my quarter panel which wasn’t part of the accident) Paint job matches perfect, and no weird panel gaps. Even vacuumed my interior!10/10 would recommend anyone in the area to go here.
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October 2023 by Rimesh Patel
I was rear-ended and the at-fault party's insurer arranged for me to get an estimate done here. I was given a date & time, however, Branning's called me to give me a date/time several days later.When I arrived, I was informed that the earlier appointment was correct and they didn't have a work order from the insurer for the time I'd come in even though they had the appointment in their system.After the insurer couldn't find an open appointment that day, the staff was unhelpful and rude. They told me to come back another day and they couldn't accommodate me even though it was entirely their fault, not mine or the insurer's.I can't speak to their work as I told the insurer to I wanted to take my car elsewhere.
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September 2023 by Michelle Trobliger
I have used Branning in South Plainfield twice now and have to say they are amazing!!!! Excellent customer service (Danielle is super) as well as auto repairs. Not only do they fix what’s wrong but they made sure my car was returned to me spotless inside and out. I have recommended them and will continue to do so. Keep up the great work.
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July 2023 by Ms V
I’m so shocked and amazed with how my car came out when it was time to pick it up from this business when it was damaged on my entire left side right in my driveway at home while I was sick coming out of surgery. With the way this business repaired the damaged, they put their magic work as if it never got damaged<3 Due with being sick and dealing with this simultaneously along with unhelpful and rude rep from StateFarm that was through the person’s insurance that made the accident, Danni of Branning’s professionalism and hospitality while turning my emotion from worrying to fabulous is what I want others to experience as well when they go through an unexpected tragedy concerning their car. She was even nice enough to go out of her way to call and e-mail me right on the dot on everything that is going to be planned with reassuring confidence that everything will be fine before I know it. You don’t see this amicableness at the front desk nor most businesses these day so I seriously had to give her a call back to express how much I truly appreciate her! I’d love to drop by one day on my off days and give her a present like flowers^__^ The man that was there when I picked up my car was great as well where I also seen the car was cleaned up smelling fresh as if it came up new from a car dealership!I mandatorily recommend this place for anyone that wants their vehicle fixed, especially if it was nefariously keyed and/or damaged and speak to Danni <3<3<3
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July 2023 by El Lobo
I brought my 2005 VW Passat to the South Plainfield Center for a fender replacement. The work was exceptional! The mechanical work was perfect and the paint work was the best I have ever seen. Rich Corey and Danielle both have an excellent customer focus. I was treated to a level of professionalism that is hard to find these days. I highly recommend the Branning South Plainfield Collision Center to anyone looking for auto body repairs!Services: Painting
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July 2023 by Stephanie B.
Leave your worries behind! This is definitely a great auto body shop! I couldn't be happier with the quality of work performed on my vehicle. Not only was the damage repaired, but they took care of other minor details that was not even part of the scope of work that I was scheduled for. I also can't forget to mention that the staff is amazing. They are extremely professional! From the administrative staff in the front office (all of my interactions were with Danielle who was wonderful), to the expertise of Rich (the inspector). I couldn't have picked a better place to have my car repaired. Thank you!!
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July 2023 by Chere G.
I took my car to Branning's after my car was in an accident. They came up as one of the recommended body shops through my insurance GEICO. Setting up the initial appointment was very easy, the rental car was there and ready when I dropped off my car and everybody was very professional and friendly. I was kept up to date on the progress of the repair. The young lady at the front desk Danielle was exceptionally helpful and very cordial. My car was completed with no issues in less than two weeks. Since they work with Geico there wasn't much for me to do. The process was very easy.
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July 2023 by H B
I had a really bad experience.I had 2 different claims. The receptionist forgot to inform them about the other one. I called so many times regarding the other one and every time the receptionist said she would call me back but didn't. Then I finally spoke to the manager and he started the repair but because of the receptionist the repair was delayed 3 weeks.The fenders were also not repaired and the aftermarket headlight had condensation building up in it. The bumper they repaired was not aligned properly to the fender. I spoke to my insurance adjuster and then he ordered factory parts. But the adjuster was another issue because he told me he will replace the fenders and told Branning's that they were fine. And as a result it got delayed for weeks. Then the manager MANNY rudely said he's getting impatient and that my insurance hadn't paid him for the factory parts he ordered and that he's returning the parts and hangs up the phone on me. He has an attitude issue and I had no wrong doing in this. There is no reason for him to talk to me rudely when I was speaking nicely to him the whole time.I found out at another shop that the fender had to be repaired. MANNY was wrong. I don't recommend this shop!
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June 2023 by sbalicanta
I had a great experience from Branning's South Plainfield Auto Body, they did a great job and makes my car looks brand-new again and you cannot even tell that there was damage before (see pictures attached). The quality and high standard of their service reflects on the outcome works. Superb customer-service company, a special thanks to Danie and to rest of the team, they never fail to to update me regarding the status of my car until the pick-up day. Danie also assisted me on my (pick-up and drop) rent-a-car, i would say this is a plus to Branning’s company, a true customer-centric management. They will treat you as part of the family. More power!
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June 2023 by Mali Melvin-Stith
Unfortunately I had damage done to my vehicle. My insurance company referred me to Brannings and I must admit from the time I walked in until completion of my vehicle’s repair Danni and the other staff were excellent. I would definitely recommend them if you need fast and reliable service.Service: Body & Trim
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May 2023 by Dawn Bennett
Branning's repaired my car after a rear end collision. They did a wonderful job! I was impressed with their facility. The staff is courteous and professional. From start to finish, it was a stress free experience!Services: Painting
