Wells Fargo ATM

Most Recent Comments

• January 2023 by Ivy S.
  It is January 2023 and I read this review and I have to agree with almost everything this person said. I attend this branch weekly and it has only gotten worse over the past two years. New management and employee training needed badly.This has to be the worst bank branch I have ever been to!!!! None of the staff seem to care if a customer is waiting, and when they finally acknowledged me, they were totally non-helpful! Their tellers do not speak English very well, which is part of the problem. The rest of the problem is that they don't seem to care. I have been to other branches of this bank, and not had any issues. I don't know if this branch is mis-managed, or they have had trouble finding good employees. But as a customer, that should not be my problem!!!
• September 2015 by c d
  Worst customer service experience ever. Sat down with a personal banker for help with an account where we tried "discussing" why preferences on my account were changing. After we could not find a way to come to agreement, the rep began to berate me and continued repeating, "we can't do everything for you, you need to be an educated consumer" in the most disrespectful tone. After I left angry, the staff took it upon themselves to call my place of employment to tell to relay to me, I was no longer was allowed in their establishment. Completely unproffessional. Branch manager is useless, thankfully there was a little understanding with the district manager.