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“always satisfied with customer service. stuff is very helpful, nice and no long waiting time. we did passports for kids once. everything was good. thank you for service”
“Thank you Kingston USPS people for wonderful service.They are very helpful and kind. Nice and organized people with a professional service. I made my passport here finally after some struggles at other locations. I recommend people to come to this location even if it’s little bit far away from where you live.”
“It's a local Post Office. With all the challenges and features of most that I have visited (Rocky Hill, West Windsor, Lawrence, etc.). Sometimes there is a wait, but the line seems to move reasonably well. I think they do a good job.”
“Best post office ever. Easy kiosk. SWEETEST MAN EVER WORKS THERE. Just the absolute sweetest kindest most helpful guy. I had to write a review about him. He’s in the little side window area where u give packages. Did not catch his name. You are just the best.”
“I am so thankful for Kathy Felton at the Helmetta post office. The whole staff was super nice but Kathy was truly the best. I had a problem with transferring documents and had a very bad experience with a post office in Sayreville that I was not getting any help resolving until I met Kathy at the helmetta post office. Kathy was very Knowledgeable and straightened out the problem I had in Sayreville. She went above and beyond for me, was super nice and really took the time to explain everything that was going on to me and how to take care of the problem. It is very rare to come across a person and business that are so caring and helpful they are the best and Kathy is a great person.”
“"The staff was friendly and helpful.""The process was quick and easy.""I was in and out in less than 30 minutes."Here are some of the negative reviews:"The wait times were long.""The staff was not very knowledgeable.""The facility was not very clean."Overall, it seems like the USPS Kilmer NJ facility is an average facility with some good and some bad points. If you are planning to visit this facility, I recommend that you be prepared for a wait and that you have all of the required documentation with you.Here are some additional tips for visiting the USPS Kilmer NJ facility:Make an appointment online to avoid long wait times.Bring all of the required documentation with you.Be prepared to pay the applicable fees.”
“Great service in this post office. Been going to this post office for 20 years. I sent all of my business mail through them and the packages get to their destination quickly. One package I sent regular mail and was received in the West Coast within 2 days.”
“I visited the post office a couple of weeks ago to send some packages to a loved one overseas. It was my first time filling out customs forms, and I was nervous I wouldn't finish everything before they closed that day. Sherri assisted me up front, and she was amazing! She was incredibly patient and even stayed late to ensure everything was taken care of for me. Her kindness is truly appreciated. My loved one received everything today—mission accomplished!”
“Everyone at this Princeton Junction Post Office have been so helpful and extremely nice and understanding of my special needs adult son with Autism . We went twice for his passport application. Wonderful experience .”
“I interact with the staff at the Cranberry postoffice regularly and have found them to be exceedingly helpful and courteous. This was not the case several years ago largely because of a single disgruntled employee that has since left. Rich and his assistant are exemplary postal workers.”
“Staff was good. No main entrance into the main tellers section. Two doors in the side to PO Boxes and then another door into the main area. They helped me tape up my box better than I did”
“For a small post office I would say it is efficient, friendly, employees are very knowledgeable. I actually drive past my post office and go a few more miles to BelleMead post office just for smiles and the friendly employees.”
“I met Jai today (one of your postal workers) at my apt complex. Nicest mail person I have ever met- she guided my car so that I wouldnt accidentally hit her or her truck and she was so friendly after so I introduced myself and hope to see her again soon!Christin at the front desk is so helpful and goes above and beyond to help customers! She has been working to resolve mail delivery issues for me this week. Super friendly and hard working”
“Not sure why so many people have left poor reviews, but I have been to this post office more than a dozen times and every single time I’ve had an excellent experience. The staff is always super friendly, fast and helpful. The only difficulty is finding parking sometimes, but even if I’m paying 50 cents to park down the street it’s totally worth it because of how quick and friendly their service is!”
“I've only lived here for six weeks at this address there was major problems with my address and not getting any mail but when I started not getting the packages I paid for that was a problem. My mail carrier Bob the supervisor Brett and the postmaster at the other location Natalia they fixed me they found all my stuff and brought it to me within 24 hours. And if that's not all I even got a phone call and I have never ever had a post office take care of a customer the way they took care of me. I am in the wow factor. Thanks guys I appreciate you so much.”
“A lot of these reviews are on either the USPS system/processes in general or just the building amenities. I think it’s important to highlight the people working here too:Had to get our 3 kids (ages 9, 7, and 4 months) passports submitted (including having pictures taken here) - Keidra was super nice and patient. If you have her helping you with your passports you’re in good hands! ?”
“I usually go to USPS North Brunswick(Livingston) b/c Vince is so cool and knows everything about his job. I came here b/c my fav. location doesn't open until 10AM(They losing a star for that. Lol). I went into this USPS, it smelled good, had available pens, looked really clean and then met this woman who helped me patiently with my packaging and provide plenty of good options. Her name was Tanya. I think she was the supervisor but I mean customer service was superior. This might be my new favorite location. They open early, clean, provide minor accessories that is this essential. Usps is has a lot of competition and little things like this location makes USPS stay on the modern map....especially with their great prices. Thank Tanya. God bless. You rock!! Keep up the great team work Milltown!!”
“Unfortunately, post office has been closed. Everyone will have to find a new facility to complain about …
Never had any issues here, staff for the most part were friendly and helpful.
I will miss having a local post office nearby …”
“There was a spanish lady at the counter, very friendly. Got me my package within mins. Good service. My only problem is their hours , it's not convenient for me.”
“I saw all the negative reviews and wanted to share my experiences with the East Brunswick Post Office. I have been using this post office for over 25 years, 14 as a business owner dropping off items daily. I do 99% of my label printing at home but occasionally make a trip to the counter if I have a high value package, need a receipt showing the package was dropped off or am sending a care package to our men and women overseas.When I have had to deal with the people behind the counter, they have been nothing but pleasant and helpful. There was a time one of the employees walked me to the lobby to show me how to use the scanner but it was to save me time in the future so I would not have to wait in line. I can't fault her for that. Yes, there are long lines sometimes which can be frustrating but it never seems to be due to those working behind the counter in my experience.Out of thousands of packages I ship per year through my business about a handful go missing, usually after they have left East Brunswick. I write it off as a cost of doing business.Sometimes an initial scan is not done but the tracking typically updates within days and almost always by the time it gets to the destination post office. I explain this to my customers if they inquire about the tracking and they are always understanding. I am happy that the Post office is able to process the packages I typically drop off after hours and get them moving that night and a few missed scans are not a problem for me.On an additional note, Penny has been our delivery person for quite some time now. Not only is she great at her job, she is an incredibly nice person that brightens our days every time my wife, son or I see her. This can be while she is dropping off mail or when we pass each other on the road.While some people may have had bad experiences, my life experiences have shown me that sometimes you get back what you put out. If you go in expecting to have a bad experience, that is what you may very well have.Something else to keep in mind. The US Post Office office employs more than 65,000 veterans and today, Veteran's Day, we should be thanking each and every one of them.”
“Good service.
The delivery woman Shannon Rt 9 is very responsible in her job. She came to knock our office door and reminded us the mail box was full. Next day she sent full basket of those mails to us.”
“I visited this post office recently. There was a line, but it wasn't long and it moved quickly. The service was also friendly. Had to write this because of all the negative reviews, my experience here was fine.”
“Thank you to the patient lady (older, with long grey curly-ish hair) on a Friday late afternoon for letting me take my time to thoroughly assemble my passport renewal items to mail.”
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“I am a snail mail lover! I love to both send and receive letters and packages. Having just moved to Dayton at the beginning of the pandemic, it took awhile before I actually went to this post office. I was ordering stamps etc online.I have been to many post offices in my 58 years and this one is a gem! I cannot understand how this has such low reviews??? The staff are top notch, friendly, helpful, organized and kind! They have every priority mail supply you could want and the line moves swiftly. They are serious about Covid prevention and I really appreciate that. I can't think of a single complaint. Thank you for your service!Two years later UPDATE! This remains a wonderful, helpful PO! I think people should try being a little considerate and try kindness, you will find that you will be treated the same in return.”