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August 2024 by Mark Grinbaum
In mid June Allens Automotive fixed an engine stalling issue on my 19.5 year old car. The job was done extremely well in terms of quality, accuracy in quote, timing, and complete absence of haggling or attempts of fatting the bill. I would strongly recommend that repair shop as a very professional, no nonsense, clean in every sense place.
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May 2024 by Nicole O'grady
always awesome!
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May 2024 by Andriy Leliv
I was today in "Allen's Automotive in Kendall Park" and i'm very satisfied with the service. They checked my brakes system very quickly. The rotors and pads were changed in an hour or so. Before replacing, they clearly explained how much the spare parts and work will cost. And now brakes work well without shaking.
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April 2024 by Abhishek Tiwari
As I continued to use Allen's over time I noticed the quality of service and repir go down significantly to the point I had to switch providers. Its unfortunate.
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March 2024 by Laura M
Trustworthy, honest guys! Don’t expect a warm hug when you walk in, but a warm hug’s not gonna fix your ride is it?
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March 2024 by Scott and Pamela Irwin
Brought car in for problem with surging idle/ rpm on 3/1 & spoke with service manager Mark about this. His mechanic did was called an idle reset that I told him was done 6 times before & did not solve the problem. I brought car back on 3/2 & was met by a very angry Mark who's "best mechanic" said there was nothing wrong. I informed Mark that I have been a Design & Development Engineer for almost 50 years & he told me very angrily to leave. This man obviously has an anger problem.Dont know who Allen is of Allens Auto butwould like to speak to him. Went to this shop because the owner is listed as a member of my church but seeing now that apparently means nothing.My advise is to stay far away from this bussiness & go to a shop with real craftsman who care about customer service.
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February 2024 by Thomas Nicholls
I work at an auto body shop and noticed my car wasn't driving straight. So I took it to one alignment shop and they said they couldn't do it because of a rusted tire rod. So I put it up in the air at my workplace and checked it. I was able to loosen up the camber and caster adjustment in the front and the camber in the rear but I wasn't able to do the toe adjustment in the rear. Just in case I brought it to Allen's for an alignment. Within a day they called me and said they did the alignment. Excited I went and grabbed my car and asked for my alignment sheet and saw that they didn't even touch my camber. I talked to my boss and he said the same thing. I go back the next day ask why the didn't touch my camber and the first thing the guy says is that there isn't a camber adjustment. Now that is a full on lie because I saw the adjustment myself. I told him there was one and he kept saying there wasn't and then I told him that I was able to free it up myself. They finally took my car after talking down to me and then I get a call again that they were able to do the rear camber but not the front. I picked it up and asked why they weren't able to and they said that the bolts were rusted. I took it back to my job and within 30 minutes I had my car in the air and the bolts free so they lied to me again. Along with that I noticed they burnt my tire rod boot and melted the plastic which can really damage my inner tire rods. The reason I can't do my alignment is because I don't have a machine to do it. It doesn't justify the fact that I was talked down to and lied to twice. Don't come here if you expect things to be done right. I have uploaded photos of my tire rod boots being melted and also before and after photos of my lower control arm bolts (which is what is used for aligning caster and camber) being loosened and moved. They full on lied to me and talked down to me and didn't tell me about the damage they did to my car. They also stained my steering wheel with this white stain that wasn't there before.
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January 2024 by jill sorber
Great work not expensive
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January 2024 by Agyeman Fordjour
The team is very courteous, professional and thorough, and pricing is fairly reasonable. I highly recommend this mechanic
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December 2023 by Jimmy Chin
I have gone to Allen’s Automotive many times to service my car. Their prices are reasonable, does good job and gives honest opinion on what needs or doesn’t need to be done.
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September 2023 by jamal coston
Very professional l, great customer service. I took my car in to replace my catalytic converter that was stolen. I did not order the proper part that needed to be replaced. Mark explained everything that i needed, and once i get the correct part, his shop will be able to install. Thanks for your professionalism and knowledge.
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September 2023 by Maddy Cuervo
Great service!!
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September 2023 by Keri Rosado
A1 service always.
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September 2023 by Peter Fiorentino
Wish I found this place sooner
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September 2023 by Beth Ann Goldberg
Just went for inspection
Fast.
