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July 2024 by Andrew Buzzanca
Ana was extremely helpful when opening my Wells Fargo account. Greatly appreciate her dedicated help.
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February 2023 by Michelina Aichele
Not only is Wells Fargo is the worst bank to ever do it, but this location is the worst location. Lazy, not helpful, and just all around awful.
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October 2022 by Shriya Kumar
By far the WORST branch of wells fargo i have ever been to. They act like they are busier than the president to get something done that takes 5minutes. There are multimillionaires with more “time” to be respectful to clients than the people that work here.
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September 2021 by Nick Ruparel
Teller nervous and unhelpful - Manager could careless if you were in the bank. Don’t waste your time you’ll get nothing done.
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February 2021 by John Negrin
This place doesn't even deserve one star I came in to withdraw $200 and gave them my licence all my information I even opened my mobile app with my account number and they didn't want to give me my money because my signature wasn't exactly the same as in the system. Save yourself the time and drive to another branch. THIS PLACE IS THE WORST!!!!!!!! ps: Luis Q
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October 2020 by O J
Best customer service, banker & other staff members are co-operative & friendly.
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December 2019 by Tara Simmons
Poor And lazy customer service from the manager and branch manager. Manager gave me an attitude when I asked to speak to the branch manager because she could not tell me why the bank would only partially clear my check and hold the rest for 10 business days. This bank penalizes new customers for being new and partially holds larger deposits for 10 business days. Never experienced anything like this I walked into TD bank before with a check 4 times the check I deposited at Wells Fargo opened a new account and all my money cleared 2-3 business days.
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December 2017 by Paul B Taubman
Staff is always friendly! Unfortunately when oy want to get in and out, this can be a negative. With that said, I have been banking here for years.
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June 2017 by Jennifer G.
This bank is ok. I needed help with few issues regarding my account & wasn't satisfied with the way the manager handled it & she kept repeating same thing to me 10 times!!! She was annoying!!! There is no drive thru & parking can be difficult during day time hours.
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April 2017 by Supremetime
Not answering calls. During the transaction, staff was not helpful 🦀 🦀. End up had to go to other Wells Fargo on next business day. Need more training.
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July 2014 by Sick Boy
The tellers are the worst..
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October 2013 by Cameron Hudson
I've been using this branch for simple banking for about a year. All I need to use is the ATM in the foyer area. You can access the ATM when the bank is closed by swiping your card at the outdoor entrance. The ATM remembers your last operations (for example, "withdraw 80 $ from checking, no receipt"), so using the ATM is very fast. You can deposit checks at the ATM, but now that the Wells Fargo app supports mobile check deposit, there's no need for me to use it. I've never used the drive-thru or the humans inside, so I can't attest to the performances of those features.
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October 2011 by A Google User
It is Wells Fargo so there shouldn't be any surprise about pathetic service. Just visited the Somerville branch to deposit a check into one of my sbusiness account drawn on another business account - both accounts at Wells Fargo and both mine for more than 7 years. The teller asked me to swipe a debit card. I questioned that policy given this was a straight deposit. At which point, the manager Karen Rivera started with all sorts of BS excuses relating to government regulations etc. Rather than understanding my frustration or trying to explain the policy she went on a long rant about government regulations. To top it off, she told me those were their policies and if I did not like them, I could take my accounts elsewhere. Unbelievable. Every body probably knows this, but STAY AWAY from Wells Fargo and definitely away from the Somerville, NJ branch.
