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August 2024 by Daniel Shumate
I leased a Tonale and very happy with the whole experience at Fullerton Alfa Romeo. Frank and Scott were straightforward, knowledgable and easy to work with. Love the car, too.
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August 2024 by Antonio Sarullo
Service department here sucks even after reading reviews glad it wasn’t just me
Brought my car in for 2 issues I checked the dash cam footage in my car all they did was drive it around the block 3 times and then parked it waited about 2-3 hours and told me it was ready for pickup ordered a part June 12 and called beginning of July to check status spoke with Jared Service Manager said he would call me Monday or Tuesday July 8 or 9 here we are July 22 and nothing service at this place sucks
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April 2024 by Charles Balce
Fullerton sales was great. In March 2019, we got the lease deal we wanted and all the options to our liking. Service was great during the time of our lease as well.
After we bought it in March of 2022, the service dept and manufacturer started to decline big time after my 4 year warrantee was up. To their convenience it wasn’t even 1 month when my 4 year warrantee lapsed with only less than 39,000 miles. The Manufacturer (lady’s name is Beth) said they would spot me just $5000 since the warrantee just lapsed but Fullerton quoted $16,000 for a new engine. That’s $11,000 out of pocket with only 39,000 miles.
Ed is a great service advisor and it was a pleasure to work with Ed, but this problem is beyond him and he was basically put in the middle of something where I needed to speak to at least the Service manager, whom I left messages with Ed but never spoke to, returned my calls and never even heard his voice.
Today, I am still presently stuck with a non working, beautiful inside and out Alfa Stelvio sitting on my driveway about to bid on a used engine with a decent warrantee from EBay ($2000+) and 35,000 miles and about $2000 Labor. That’s $4000+ out of pocket vs $11,000.
Please service dep, work with your customers and stop hiding.
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April 2024 by Emilio Crincoli
I worked with Frank Atanasio in purchasing a Giulia. It was a pleasure to deal with him as there was no pressure in buying the car. Very helpful and knowledgeable about their product.
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April 2024 by Mel D
I had a wonderful experience purchasing my Alfa Romeo Tonale . Jean - Pierre was very helpful , kind and knowledgeable!
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March 2024 by Mike Esposito
This was my second time working with Fullerton Alfa Romeo. Jean-Pierre was upfront with pricing and there was no pressure. He explained all my options and was clear and honest about the whole process. I would recommend Fullerton Alfa Romeo to anyone.
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February 2024 by Joseph Bonfantino
Frank and his team was awesome. One of the easiest and fastest deals I ever made. Price was great and service friendly and professional. I am very happy that I chose this dealership and of course the beautiful car.
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January 2024 by Alex Vaynstein
The most overpriced service deportment in NJ & the people in charge couldn't care less. Going to use AR dealer near my office in North Jersey. they were 25% less.
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November 2023 by Dr. Jossana Ghobryal
This is my second time around working with Chris West. He is beyond professional and his willingness to go above and beyond to make the process as smooth as possible is unmatched. Always a great experience with Chris!
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November 2023 by Michael “C” Cedola
My guy Frank can sell salt to a slug and teach him how to cut it up and double his money back….o and I bought a pretty sweet Ti Lusso too!
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November 2023 by Michael Cedola
My guy Frank can sell salt to a slug and teach him how to cut it up and double his money back….o and I bought a pretty sweet Ti Lusso too!
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October 2023 by Lou Gambotto
This is my third time at Fullerton Alfa Romeo and it’s still a great and easy experience! It’s the easiest I have ever leased a car. My salesman, Jean-Pierre Usala, has helped me all three times. He’s a class act, helpful amd not pushy. Highly recommend!
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October 2023 by ANDRE ROCHA
Purchased a vehicle from this location last week and it was all one could ask for. Overall an easy and seamless transaction without any time wasting. Jean-Pierre is a very knowledgeable guy and does his job with a passion. Scott the sales manager provides great support to the team and was both very helpful and welcoming.It was a pleasure doing business, I will certainly recommend and will come back.
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October 2023 by Robert Miller
Walked into dealership No one offered to help me! I wonder if I didn't look like there type of customer ?
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October 2023 by Jack Jones
Bought my car from here, great experience, the staff there made everything go very smoothly. And even provided a service to get a dent out for free after I bought the car, came out perfect.
