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November 2023 by Josi L.
Just called to reschedule an appointment for my boss and an Unbelievably rude guy at front desk answered my call and totally lost his temper and raised his voice with me with in 40 seconds of the call and his associate or manager was not helpful either and yawned in my ear ..good luck
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August 2023 by Annette D.
Great tennis lessons with Brian while on vacation this week. I will definitley be back!
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July 2023 by Ann Bensona
Customer service, where are you????Hey Mr. Ruocco, either get them some more help or find out what’s going on.
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May 2023 by Lessie Jewel
The worst customer service ever. They told me if i paid for a yr I’d get my fee waived and I have 4 months to put it on hold. No one ever explained once a new physical yr starts that your 4 months starts over. I thought I was almost done paying for it because my car broke down which made it impossible to drive to, and my grandmother was in the hospital dying so I was going back and forth to Philly. They seen I haven’t used it and never even tried to work with me. So on top of paying for my grandmothers funeral I’m paying for a gym membership I havent used since July of last year.
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March 2023 by Cody R
The gym is probably the nicest in the area while living near Ocean City with the most equipment and space. This gym also offered free classes with the membership, has a steam room, and sauna. I personally worked out in the morning or after 4 in which neither towns were super busy and the equipment was always available that I needed. Here is plenty of equipment, machines, and cardio machines to go around. The staff is very friendly and will work with you on anything you may need. Paige and Mary are both great upper management folks to work with, one waving the joining fee for us and the other allowing us to cancel with our current schedule. Would highly recommend the gym to anyone in the area and it’s well worth the money paid to be there.
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March 2023 by Monica Rubio
I’m not from this area, but visit often but if I owned a gym, it would be just like this!!! If you are into working out and like variety, here is where you’ll find it, my dream gym! ❤️❤️❤️Almost forgot, front desk is always kind to me thank you, I don’t take that for granted.
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February 2023 by Vicki Dunleavy
Horrible customer service! If you're a college student stay away from joining this place! They will not cancel your membership and continue to bill for month after month after repeated calls, emails and in person request.
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February 2023 by Urvashi Parikh
State of the Art , one of the best Fitness club in south Jersey. I love this Gym .
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December 2022 by Austin
Nicest gym in the area. Super nice staff.
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November 2022 by Andrea H
My friend was a member, who invited me along as his guest one day, because I hadn't been there in at least ten years when I accompanied another member as their guest. I needed someone to motivate me to complete a strenuous work out. As did he. We had both been slacking off in the winter, and it showedUpon entering, we were greeted by an attractive, physically fit, staff member. Her responsibilities included, but were not limite the locker rod to: issuing me a guest pass, showing us the equipment, and the locker rooms. After explaining the equipment ins and outs, she gave us free reign of the Gym.Most of the equipment like the stairmaster, the treadmills, elliptical, and almost all of the weight lifting equipment was almost completely used up. That being said, I went right for the locker room after running on an open treadmill for 40 minutes.The locker room, for me, was the reason one should attend there. It is beautiful, with large, private shower rooms. As well as showers where you don't have privacy, and stand next to another person showering right next to you. Its not for those people who have anxiety issues.My friend, who also worked out on a treadmill, and lifted weights, loved the Men's Locker room as well. For many of the same reasons as me!He invited me to come as a free guest again, and after such a great experience,I will be sure to hold him to his offer! That's what a true friend is for.I'd recommend the Great Bay Racquet Club to anyone who is thinking of going Another piece of advice: . Run. Don't walk to the Great Bay Racquet Club.
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October 2022 by A H
My friend was a member, who invited me along as his guest one day, because I hadn't been there in at least ten years when I accompanied another member as their guest. I needed someone to motivate me to complete a strenuous work out. As did he. We had both been slacking off in the winter, and it showedUpon entering, we were greeted by an attractive, physically fit, staff member. Her responsibilities included, but were not limite the locker rod to: issuing me a guest pass, showing us the equipment, and the locker rooms. After explaining the equipment ins and outs, she gave us free reign of the Gym.Most of the equipment like the stairmaster, the treadmills, elliptical, and almost all of the weight lifting equipment was almost completely used up. That being said, I went right for the locker room after running on an open treadmill for 40 minutes.The locker room, for me, was the reason one should attend there. It is beautiful, with large, private shower rooms. As well as showers where you don't have privacy, and stand next to another person showering right next to you. Its not for those people who have anxiety issues.My friend, who also worked out on a treadmill, and lifted weights, loved the Men's Locker room as well. For many of the same reasons as me!He invited me to come as a free guest again, and after such a great experience,I will be sure to hold him to his offer! That's what a true friend is for.I'd recommend the Great Bay Racquet Club to anyone who is thinking of going Another piece of advice: . Run. Don't walk to the Great Bay Racquet Club.
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September 2022 by Pam Grace
I just joined Greate Bay on the advice of a friend, and it's been all good! Mary Ellen, the Director of Membership listened to my goals and set me up with a consultation with Kerry, the Director of Personal Training who took me through a detailed assessment of my physical strengths and weaknesses and made some common-sense suggestions for fitness goals starting with increasing my hydration (an easy one to work on). Kerry is a natural teacher, positive and personable, and he got me excited about embarking on this journey. Finally, I met with Dion, who I hope will become my personal trainer. He was smart, kind, and and engaging.
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September 2022 by Nick Van Wattingen
Clean Facilities and friendly staff/members. Definitely the best value in the local Atlantic county/Cape May county area.
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September 2022 by Nick Van Wattingen (NVW)
Clean Facilities and friendly staff/members. Definitely the best value in the local Atlantic county/Cape May county area.
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May 2022 by Nate Berges
I’ve been attending GB steadily for just over a year now and love everything about the facility.There’s different areas to train, equipment and free weights set up in a few areas, and the community of people is just as great.Proud to be a member and stoked for future improvements they continue to add ??
