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January 2024 by Deborah Applegate
Jina is the best tech in the business! She has my fingers and toes looking beautiful all the time and is incredibly sweet and personable! People at desk could be kinder to customers.
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January 2024 by H Lee
Convenant location, plenty of parking, friendly staff in clean & beautiful interior.
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January 2024 by Stephanie Cadet
Worst manicure ever. Everything came off the next day. I'm so upset! Don't waste your money there.
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December 2023 by Catherine DeFelice
Worst pedicure ever!!! My toe nails are sharp and catch on my socks my manicurist didn’t even paint the edge of my nails. The service itself was not pleasant. The girl who serviced me never spoke and was angry. Never massaged my foot only my legs. NOT FRIENDLY AND TERRIBLE SERVICE!! Won’t be back and won’t ever recommend. Sorry to say because I have been looking for a new salon, but it won’t be here. Came here on a Monday afternoon in October so it was not their busy time. No reason to have this kind of service in these times and prices.Service: Pedicure
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October 2023 by Susan Smith
Terrible under new ownership. Avoid! New owner is driving the business into the ground. First she immediately raised prices, cut the benefits with gift cards, lost four of her key nail technicians plus the receptionist. That tells you a lot right there. The scheduling is now messed up because they don’t have experienced people behind the desk many days of the week. The place also looks dirty; the sinks aren’t clean, the finger bowls for soaking are not washed and sanitized between clients and sadly must go elsewhere.Update: the new owner has now lost several more nail techs and her lead receptionist! The place is a mess and not being cleaned properly. Such a shame as the previous owner Susan had built a well run business. I guess you never know who you are selling to…….Services: Pedicure
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October 2023 by Alycia Yerves
Giving an extra star because the nail tech who worked on my friend’s pedi was friendly, sweet, and helpful. But other than that, this was a bad experience with my nail tech. We arrived early for our pedi appointments but they still began more than 30min late. Then, because it was getting closer to closing (not our fault), my tech was rushing through the entire thing (and sweating). She was doing sloppy work and the several parts of the pedi became painful — including the filing, the cuticle pushing tool, and even the very rough/rushed leg massage. Then, while using the cuticle scissors, she cut my middle toe and it was bleeding. She said sorry, and went and got some a bottle of sort of solution to put on it and got the bleeding to stop. She continued to rush to finish the pedi because it was now past closing time, and applied the polish thick and sloppily. As we sat down to let our toes dry, we were asked to pay now. I really didn’t want to tip her but I did. Upon looking closer at home, my nails are filed all unevenly at different angles and the nail corners are sharp and snagging on eveyrthing. They look terrible. It was just an unpleasant, rushed, sloppy and painful experience.Service: Pedicure
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October 2023 by Sy
went there the other day and nail is already lifting after i got a nail fill and customer service with my nail tech was horrible. over priced and not worth it
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August 2023 by Victoria McPeak
I have been going here for the last two years, but there is bo excuse for being rude on the phone to a customer. I was told I wasn’t being nice when I was just trying to figure out who did my nails last month. They just lost a customer.
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July 2023 by Lizzy Lizard
Review of SHREWSBURY location only (under the new ownership recently)--Worst gel manicure I have ever had in 15 yrs. Never coming back here. I'll go to Red Bank location that I had gone to for years prior.Spots on various nails were not polished well, very thick application, she was rushing, and manicurist insisted I didn't need more time under the uv light for each application, but based on my experience for the last 15 yrs of getting gel manis I knew this was going to result in poor outcome. And it sure did.Gel began PEELING on several nails within ONE WEEK. UNACCEPTABLE. And as an added bonus the lady at the front desk was really rude.
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June 2023 by Victoria Porada
I typically like getting my nails done here but my mom and I made appointments together, however even I arrived I was told they didn’t have an appointment for me, only my mom, even though we called days prior. They said they could take me anyway. However, I waited for around 30 minutes before being taken. My mom’s pedicure and gel manicure were finished before anyone even started my manicure. I just left without getting the rest of my service done since the rest of my party was completely finished. We had already been there for over an hour. Super frustrating that there were no apologies made for messing up my appointment.
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June 2023 by Laura Justice
I received a gift card. I called to make an appointment. I went to my appointment and was told I never called. I showed her my phone log showing I called 15 minutes prior and all I got in return was, " no, you never called". Is not the 1st time they have been rude. I went to the other one in Red Bank. They agreed the Shrewsbury location had a lot to be desired anymore. Save your money!!
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March 2023 by Sj Rosso
Will no longer be cutting my own nails. Ask for Kay - very entertaining and great service.
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March 2023 by Mindy Drake
Clean and efficient, my nails always look great!Services: Manicure
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January 2023 by Kimberly Douglas
*This review is for every single nails plus location, as I have been to them all.I have been going here for years. It is clean. However, they are always either rushing you or being rude to you. I'm tired of it. Gel Polish chips after 3 days. I bought a GC and was not able to use it the same day (buying my own Xmas present)- got into a big fight. I have heard women talking about me and one worker even refused to do my nails. I am going to start going to places that WANT my business.Service: Manicure
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January 2023 by cbkoc
i asked for a gel manicure but i think she forgot to do a layer or two. i realized afterwards that i was in and out way too fast. plus my nails dont feel the way they’re supposed to and they've already started cracking, so i overpaid for nothing :( this place used to be so good but idk what happened..Service: Gel manicures