Circle Auto is a family-owned dealership known for its excellent service and professional, friendly, and knowledgeable staff. The facility is clean and very large, with many service bays. Customers appreciate the comfortable waiting area, which features leather seating, complimentary drinks and coffee, pastries, and free wifi. The service process is described as smooth, efficient, and totally painless, with staff providing accurate time estimates and no pressure for unnecessary work. Communication is good, with updates provided via text and phone. However, scheduling service appointments can be difficult, with long wait times for standard maintenance. For non-standard service or recalls, it is recommended to call rather than using the web system to ensure proper time and parts are allocated. While the sales experience can be positive with easy-to-work-with staff, some management interactions have been noted as less satisfactory. Overall, it is a place where many customers feel glad to take their car for all service and maintenance needs.
