The United States Postal Service at 30 Chatham Rd is a reliable and convenient location for mailing and passport services. It is open Monday through Saturday and offers walk-in passport appointments, although recent staff cutbacks have led to longer lines, so appointments are recommended. Customers have praised the staff for their helpfulness and professionalism, with some mentioning especially good service from employees like George and Carter. The process for obtaining a passport is generally simple and efficient, often taking only 10-15 minutes once inside. Visitors noted that appointments booked online help streamline the experience, and parking is easy to find. However, there have been reports of long waits due to limited staff, and some customers left because of the wait times. Despite this, the staff is described as helpful and pleasant. Overall, this postal location is appreciated for its convenience, friendly service, and ability to handle passport needs, especially for families with children.
Excellent customer service. Aya & Latoya were so kind to me. They went above and beyond to help me track down by package. So grateful for their help. I was having a really hard day and they turned it around. Give these women a raise!!! They deserve it.
February 2025
We came today for an appointment for our child's passport and the process could not have been easier. The gentleman that helped us was very professional and helpful.
December 2024
Wonderful experience with the Short Hills post office. So grateful to Carter for his excellent help with a mystery which we solved.
