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March 2023 by Andrew Ward
My wife loves this shoe store.
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February 2023 by Amelia K.
Jodi was the sales associate that assisted me with the handbags and she was incredible! She was very patient and showed me so many different options based on what she knew I was looking for. I left with a purse that I love so much and I am so happy with my whole experience!
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August 2022 by Jose D.
I'm often in this store and have found unique items throughout from menswear to kitchenware. The service is excellent eats have found the associates to be professional as well as courteous. There's no place like Bloomingdale's to shop.
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May 2022 by J. E.
Customer service at Bloomingdale's Short Hills womens dress department has gotten SO GHETTO!!! Absolutely no class. Good luck finding trying on a dress and especially trying to get an alteration. I'd go to Nordstrom instead. Much better service.
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September 2021 by Bridget Elizabeth C.
I'm a Macy's girl, so I was always really interested in trying there sister store, Bloomingdales and I have to say, I was very impressed! The store was super clean and had lots of different clothes from different labels and designers. I will say that it is more pricey than Macy's though, but is still really worth it to check out! The staff was very nice and even recommended clothes that would look good on me, which was super sweet of them! I ended up getting some new clothes and everything was of very good quality. I would recommend this store!
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July 2021 by Sonia S.
Do you want to get paid to chat with your friends while you blatantly ignore customers? Bloomingdales cosmetics dep has got the job for you! I came here with my 2 year old son at 12 noon on a Tuesday. There were way more employees than customers- very few customers at all. All I wanted was one item from NARS, I knew exactly the name of the shade but unfortunately need an employee to access it, as only testers are on display and the products are locked away. I just happened to approach as another customer was at the display as well. The poor woman was trying to no avail to get a salespersons attention. Mind you, there were 3 Bloomingdales employees within 20 feet from us, right within our line of vision, but they decided their casual conversation with each other was far more important. I joined the woman in trying to get their attention- to the point where were were literally yelling and waving our arms up and down the way one would if they were drowning in a pool. I am not exaggerating. I have a toddler and this woman was elderly and we're here to give money and help with their commission. Finally one of the employees very glacially comes over to us and helps the woman. The other two stay where they are to continue their conversation. As it's now been a good amount of time my toddler is getting understandably restless, so I asked the woman if another employee could come over (I gave her the benefit of the doubt that she may have thought the 2 of us customers came together). She completely ignored me and the kind elderly customer seeing how frustrated my toddler was getting told the employee to help me out. I then told her what I was looking for. She opened the drawer and looked at every inch of it with a magnifying glass. No I'm not joking. After waiting a while (and I mean a while!) I glance over and see the product immediately. I then purchase it from her giving her a non deserved commission. Myself and this elderly woman did way more work than the people supposedly working here.
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June 2021 by Rimma S.
I was looking for a pair of glasses.When I asked for help,the answer was :"Everything is on the wall".Then with the commanding tone without please and thank you,I was "ordered" to put the glasses that I tried on the counter.I was trying the glasses with the mask on,but with the last pair that I liked and decided to purchase,I pulled the mask down for a few seconds.Also,I was the only customer in the whole department.I was literally attacked by the sales person for piling the mask down.I asked her how I supposed to purchase a pair of glasses?Also,I asked her to stay 6 feet away for her protection. Once paid for my purchase,was never thanked for it($560).The bag was literally shoved to me.I asked :why such a rudeness? The answer was :You gave us a hard time. I don't get it! How this kind of people ending up in sale? On a contrary,I went to the home and china department downstairs.Got lovely service on the purchase of the $13 table mats. Was greeted by nicest sales associate in bedding ,who gave me advice and wished me a great day,even I didn't buy anything . I always think about the survival of the businesses in this economy.This eyewear sales person can destroy any business in a blink.
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April 2021 by Danielle A.
I needed to return a pair of jeans that I bought in the store last week. I stood in (a not short) line in the denim department and the sales associate that sold me the jeans told me she can't do returns, so she sent me downstairs to the "returns and order pick-ups" counter. I stood in another enormous line, only to have that associate tell me she's not doing returns and I should "go to any register." I explained that I'd already stood in line at a register and was sent downstairs. She shrugged at me and told me any register can do returns. I went back upstairs to the same register, stood in line (for the third time), only to have the same sales associate tell me "I already told you I don't do returns!" I explained that I'd gone to where she sent me, and was sent back to her. She was extraordinarily rude and kept insisting that she couldn't do the return, and finally said "Well I'm clocking out so I can't help you and there's no one else up here. Good luck finding another register!" I did find another register and a lovely woman accepted the return with no questions asked. Evidently, the first associate is just not interested in doing her job, which is a shame given that all stores, including Bloomingdales, are likely struggling to recover from the Covid losses. Bloomingdales management should take a long hard look at their staff, because I'm a long-time client that will not be back.
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December 2020 by Aurora C.
This review is for the cafe downstairs. We have been coming here for years and while we were sad that Mark (the manager who worked here) left, we were very happy to have a cheerful and upbeat server today. Bloomie's famous froyo is always the best, and we always get coffee and plain with Oreos. They now have to-go frozen yogurt that's easier to transport home given it's already frozen harder. A must if you're shopping and need a treat during a break.
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December 2020 by Jaime S.
My husband ordered a pair of Tory Burch shoes for curbside pickup. He drove out of his way to get there. When the salesperson gave him the box, he realized the wrong shoes were inside the right box. My husband called him back over, and was told they don't have the shoe he ordered. It was a huge waste of time. It also seemed like they were trying to pass off the other shoes, since they didn't have the actual pair he ordered.
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October 2020 by Jeffrey S.
Came here to buy a gift for my friend's baby shower. The associate couldn't have been nicer. When I asked for a gift box I was instructed to go downstairs to customer service. Unfortunately, due to the pandemic, customer service is closed so I was sent upstairs to the online pick up area where I was again told that the store has no boxes. Now forgive me for being presumptuous but I have to assume that everyone shopping at Bloomingdales isn't doing so only for themselves. And these same people who are paying very good money probably want to put these gifts in boxes. Anyway, back to our story. I returned the gift and am walking over to Neiman Marcus where I will most likely spend more but I bet they have a box. Epic fail.
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July 2020 by Ronald G.
bloomingdales sales are no deals! in 2015 i paid under $120.00 for 2 twin pilow cases -2 twin xl flat sheets-2 twin flat sheets all in dark blue! i ordered 2 sets! 3 weeks ago i mailed letter to store manager & rudely no reply! ronald gillhaus in westfield new jersey!
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December 2019 by Nancy A.
This is my go-to in the mall. I always come to this store first because they carry a great selection of contemporary clothing. Are they always well stocked with new and fresh inventory? No. But most of the time they are and carry many brands I wear, both high end and mid price. Denim selection is excellent. In addition, they are constantly running sales and promotions. I also find the sales associates very helpful and friendly. I rarely leave without a purchase.
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December 2019 by Tara G.
Searched high and low for the right pair of Sorel winter boots. This location has so many options and Diana Ullman from the shoe department was an absolute pleasure! Patient, kind and determined to make sure I left happy. Great experience.
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July 2019 by Eric B.
Great selection of men's brands with some substantial sales savings taking place! Purchased an amazing Ted Baker short sleeved casual button up shirt, beautiful and at a great price! The sales representative, Kenneth was extremely helpful, very knowledgeable and deserves recognition.
