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July 2024 by IGOTGAME “AJ” NJ
Neiman Marcus is done was bought out by Saks Fifth Avenue
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June 2024 by ALICIA lizcano
Beautiful
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June 2024 by Conrad G
It’s an absolute pity that I can’t give this store a MINUS ZERO star instead of the one star option that google offers as the lowest possible rating available!!! I have been calling this store DAILY for 8 days now at different times of the store’s opening hours trying to reach any associate in the men’s shoe department and no one ever answers the phone!!!!! Twice someone has come on the phone and told me to hold on which I did and then waited for 38 and 47 minutes respectively and then someone there just comes up and hangs up the phone!!! wish I had the ability to drive over there but being that I can’t, a proper phone service should be the next best option but this store is the absolute WORST!!! Even gave my number to their main phone dispatcher who said someone will call me back but it’s been over a week now and not a single call from them!! And I have been calling because I really really need assistance with something but I might as well just be talking to a wall in my house! I am typically not the type of customer that leaves reviews for anything, but I felt an absolute need to with my experience at this NM store. They have ABSOLUTELY wasted my limited time, energy and peace of mind!!!!!! WORSE store service ever FOR SURE!!!!!!!!!!
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June 2024 by Malik Mckinney
Swimming trunks I would definitely recommend for the bigger man, but it was pricey, nice mall.
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June 2024 by KD
Beautiful store and very well maintained. In the process of buying anything, the team at Short Hills is super helpful and kind.
However, whenever there is an issue, you will likely not be helped, and it will take more than a few attempts in person and over the phone to properly get assisted at this location.
I purchased heels for a family wedding, and I trusted the shoes were fine and in good condition since Im getting it from Neimans. On the day of the event, I found that in my box, I was provided with 2 right foot heels. It was a total disaster and extremely frustrating. Aside from all the chaos I had to do at the last minute to figure out my outfit, Neimen Marcus had no remorse for their lack of attention to detail and provided me with no help or compensation. I returned the shoes because they were useless at this point, but I am still waiting to hear from the manager who promised to reach out to make things right. It was truly a terrible experience and wouldn't trust this store or employees. Do your own due diligence of checking these details because a special day was completely ruined for me by trusting Neimen Marcus.
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June 2024 by Angel Montenegro
Excellent clothes all the best
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May 2024 by mary perosi
I recently had the pleasure of working with Joseph Santo, Client Advisor in the jewelry department who provided exceptional service, friendly approachable, and genuinely interested in meeting my needs. It's rare to find such dedication and sincerity in customer service these days, and this advisor exemplifies the epitome of excellence. Having had poor experiences in the past, Neiman Marcus is very fortunate to have Joseph as an asset to their jewelry department.
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May 2024 by Ocirema Senun
Excellent place to go
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April 2024 by Marlene Pelasik
Manager is absolutely unprofessional, would not assist in any way. Employees sold me the wrong item and would not accept the return. They had the audacity to tell me to sell it on social media. Why do I have to pay for they're mistake?! Will never shop at Neiman Marcus again.
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April 2024 by Bane Calizz
Went to Neiman Marcus at Short Hills Mall to pick out a new cologne. Just to start, $15 for valet parking is right up my alley. Cheap and easy. The valet greeted me with a big smile. I handed him my car keys, gave him my cell phone number and I'm off. As I walk into Neiman Marcus, i am welcomed inside. Once I get to the cologne area, about 15 people asked me if I needed help. It was non stop. No complaints though. Happy everyone is so willing to help but it would seem that they work on commission. Nonetheless, after a couple counters, I run into a gentleman named Christopher Noble. His knowledge on fragrances are bar none. He took over my shopping experience as if I had personally hired him for the day. In the end, I took his card, he rung me up and I was out of there, happy and looking forward to his expertise on my next visit. And I can't forget, tipped my valet.
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April 2024 by Patrick Miller
Really nice Neiman Marcus! Nice selection of clothes, fragrance, and even Bottega Veneta!
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March 2024 by Hector Fondeur
Many varieties of products, good prices, currently selling goods, discounts up to 70%
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March 2024 by Arevik Heboyan
I am so genuinly upset with service and attitude this store provides- 1- place an order online for store pickup next morning 2- item is not in store, item changed to be delievered to store without telling so or asking if that what I wish, 3- calling the store, telling you are physically unabailable to pickup within policy dates as changed was made against my will and told item will be saved till I return, 4- calling back as return to be told the item is now returned and refunded, 5- online order cannot be canceled, 0 communication and finally, 6 hours spent arguing and chasing this failure not to have it at all... this is a major failure and frankly, I am so disguseted by service, this will be very last purchase ( not even) from the store and online... competetors have way better servise and attitude... way too much energy and time spent on such a failure
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March 2024 by Gada “Gotcha”
I use to love to shop at Neiman always found the perfect pieces. It’s now just like every other department store.
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March 2024 by Andranik Melyan
Great service in kids department, Mona was the best. Thank you
