Macy's is a well-known department store with a long history, offering a wide range of products including clothing, shoes, housewares, gifts, and furniture. The store features top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the good prices, diverse selections, and convenient locations. Many reviews highlight friendly and helpful staff, with employees going above and beyond to assist shoppers, whether finding an outfit or getting makeup essentials. The store is praised for its excellent customer service, easy return policy, and variety of sections catering to women, men, kids, and home goods. Overall, Macy's is seen as a favorite shopping destination for quality products, good service, and a pleasant shopping experience.
Compared to the other shopping experinces at Short Hills, lower your expectatations. Service was lack luster at best.
June 2025
Definitely my favorite Departmental store. Love the prices and selections of clothing. Good customer service, easy return policy and good locations.
June 2025
was in Macy's Short Hills Mall the service i received was above and beyond. Tiara and Joyce went out of their way to help me find an elegant outfit. Thank you.